Know your customers before you take action. Enhance your customer service by having Jira Service Desk integrated with Zoho CRM
Know your customers before you take action. Enhance your customer service by having Jira Service Desk integrated with Zoho CRM
Know your customers before you take action. Enhance your customer service by having Jira Service Desk integrated with Zoho CRM
Customer Information at Your Fingertips
Makes Your Work Smart
Better Service
Fetch all the information regarding the customers out there in Zoho CRM using the Jira Service Desk. With this information, the customer service team will get to know and thus serve the customers better.
Minimize your manual efforts on switching between tabs. With a match, all the available information of the contact raising a request will be automatically fetched and be instantly visible to the customer service team.
Knowing about the customers better, the service team can make personalized decisions and be able to provide custom-built experience for customers.
More details
Successful customers decide your team's success. Your customer service team would be getting queries from customers in Jira Service Desk, but the customer information is only available in Zoho CRM. Let the app solve this problem.
The benefits include:
- Integrated expertize for your teams; everybody across Jira Service Desk and Zoho CRM gets a constant view of customers.
- Easy for the customer service team to prioritize among customers.
- The customer service team gets instant access to customer information, thus answer the right questions and in the right (personalized) way.
Key features:
- Automatic match of reporter with Zoho CRM contact in all Jira Service Desk requests.
- View Contact and Account information from within Jira Service Desk requests.
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Cloud Pricing
Server Pricing
Data Center Pricing
Zoho Corporation Pvt Ltd provides support for this app.
Vendor support resources
Find out how this app works.
Versions
Jira Cloud • Released 2019-04-25
Summary
Enhance your customer service by having Jira integrated with Zoho CRM
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Zoho CRM.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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