Polly for Jira Service Management
- Jira Service Management
Revolutionize the way you collect feedback on customer issues with automated Polly polls sent directly in Slack
Trigger CSAT survey on issue resolution
Whenever an issue has just been resolved by an agent, Polly will trigger the automated feedback survey to your customer.
Leave quick feedback in Slack
With just a one-click poll in Slack, your customers provide a constant feedback loop on how you're servicing them.
Consume and take action
Track how your team performs over time: you can drill down by department, individual agents, or issue metadat
Privacy and security
Polly for Jira Service Management integrates with your Atlassian product. This remote service can:
- View email addresses of users
- Write data to the host application
- Read data from the host application