Version history
CloudJira Cloud2024-04-13Minor version update Minor version update10.0.0-56923Jira Data Center 9.0.0 - 9.14.12024-03-20Added support for Oracle NetSuite Version 10.0.0-56923 • Released 2024-03-20 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew- Added support for Oracle NetSuite
- Added a feature to import plugin configuration settings on the "Advanced Settings" admin screen
- Improved the UI when editing a plugin field in Jira to better handle long CRM names
- Added a feature to monitor plugin cache memory usage on the "Advanced Settings" admin screen
- The optional "Attachments" button on the Jira view issue screen now includes Salesforce Case Emails
Fixed
- The optional "Comments" button on the Jira view issue screen now works even when Notes is not enabled in Salesforce
- When CRM users click a button to update Jira, a warning is no longer displayed for Jira Component values that are blank
- Fix errors in the Jira log file for missing files in the directory download/resources/com.go2group.jira.plugin.crm:resources-v5/images
9.2.11-56902Jira Data Center 9.0.0 - 9.14.12024-01-16Minor fixes and improvements Version 9.2.11-56902 • Released 2024-01-16 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Jira/CRM Field Mappings not displayed correctly on configuration screen when a Project Filter is used
- create-issue HTML form not displayed when a non-existing Jira project is sent from CRM
New
- New feature in the CRM Record Definitions to let users choose which field mappings should be used when syncing related CRM records to newly created issues in Jira
- Allow CRM record ids to be copied from Jira to CRM fields even if the CRM field is not a record-id type of field
- Improved error messages
8.4.9-56866Jira Data Center 8.0.0 - 8.25.22023-11-30Fixes and Improvements Version 8.4.9-56866 • Released 2023-11-30 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null Pointer Exception when a create issue fails
- Inline images from Chatter posts are not being rendered in Jira comments
- Field mapping for Jira field "project-id" not working
- Blank attachment getting added to Jira when no files were uploaded
9.2.10-56865Jira Data Center 9.0.0 - 9.12.72023-11-30Fixes and Improvements Version 9.2.10-56865 • Released 2023-11-30 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null Pointer Exception when a create issue fails
- Inline images from Chatter posts are not being rendered in Jira comments
- Field mapping for Jira field "project-id" not working
- Blank attachment getting added to Jira when no files were uploaded
8.4.8-56836Jira Data Center 8.0.0 - 8.25.22023-11-15Fixes and Improvements Version 8.4.8-56836 • Released 2023-11-15 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- The "Link to existing Jira issue" feature used in CRM only searches issues in-context for the plugin's custom field
- Avoid duplicate issues in Jira when using the Cron Service
- Added vertical scroll bar to the dialog used to manually copy Jira comments to CRM
New
- Added INFO log messages to record when and why the plugin creates issues in Jira
9.2.9-56827Jira Data Center 9.0.0 - 9.11.32023-11-15Fixes and Improvements Version 9.2.9-56827 • Released 2023-11-15 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error when creating new CRM configuration on the "Initial Setup" administration screen
- The "Link to existing Jira issue" feature used in CRM only searches issues in-context for the plugin's custom field
- Avoid duplicate issues in Jira when using the Cron Service
- Added vertical scroll bar to the dialog used to manually copy Jira comments to CRM
New
- New feature to upload attachments from the create-issue HTML
- Added INFO log messages to record when and why the plugin creates issues in Jira
9.2.8-56793Jira Data Center 9.0.0 - 9.11.32023-10-17Fixes and improvements Version 9.2.8-56793 • Released 2023-10-17 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error when saving some CRM Record Definitions for Dynamics CRM
- Avoid Salesforce duplicate value error when using child records in CRM and the Jira Case field is mapped to the child record's parent field
- The create-issue prompt form failed to display additional form fields when multiple CRM systems are defined
New
- Improved search results UI when linking CRM record to existing Jira issue
- Faster updates from Jira to CRM
- The Sync to CRM utility can now filter by CRM system
- Suppress "XSRF Security Token Missing" messages
- New CRM Record Definitions option to omit specific CRM objects from Cron Service jobs
- Better message logging for Dynamics CRM
8.4.7-56792Jira Data Center 8.0.0 - 8.25.22023-10-17Fixes and improvements Version 8.4.7-56792 • Released 2023-10-17 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error when saving some CRM Record Definitions for Dynamics CRM
- Avoid Salesforce duplicate value error when using child records in CRM and the Jira Case field is mapped to the child record's parent field
- The create-issue prompt form failed to display additional form fields when multiple CRM systems are defined
New
- Improved search results UI when linking CRM record to existing Jira issue
- Faster updates from Jira to CRM
- The Sync to CRM utility can now filter by CRM system
- Suppress "XSRF Security Token Missing" messages
- New CRM Record Definitions option to omit specific CRM objects from Cron Service jobs
- Better message logging for Dynamics CRM
9.2.7-56698Jira Data Center 9.0.0 - 9.11.32023-07-20Fixes and Improvements Version 9.2.7-56698 • Released 2023-07-20 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
- Improved UI for CRM record search results in Jira
- Error saving field mapping for Dynamics customerid field
9.2.6-56679Jira Data Center 9.0.0 - 9.10.22023-07-14Fixes and Improvements Version 9.2.6-56679 • Released 2023-07-14 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
8.4.6-56678Jira Data Center 8.0.0 - 8.25.22023-07-14Fixes and Improvements Version 8.4.6-56678 • Released 2023-07-14 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
8.4.5-56673Jira Data Center 8.0.0 - 8.25.22023-07-12Bug fixes and improvements Version 8.4.5-56673 • Released 2023-07-12 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
9.2.5-56671Jira Data Center 9.0.0 - 9.10.22023-07-12Bug fixes and improvements Version 9.2.5-56671 • Released 2023-07-12 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
9.2.4-56658Jira Data Center 9.0.0 - 9.9.22023-06-22Bug fixes and improvements Version 9.2.4-56658 • Released 2023-06-22 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When creating Jira issues from CRM the prompt form is missing required fields
- Updated links to external documentation and support
- Trap error when a CRM record with an unknown Jira status value is synced to Jira
8.4.4-56650Jira Data Center 8.0.0.m0021-eap07 - 8.25.22023-06-22Bug fixes and improvements Version 8.4.4-56650 • Released 2023-06-22 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When creating Jira issues from CRM the prompt form is missing required fields
- Updated links to external documentation and support
- Trap error when a CRM record with an unknown Jira status value is synced to Jira
9.2.3-56636Jira Data Center 9.0.0 - 9.8.22023-05-23Fixes and Improvements Version 9.2.3-56636 • Released 2023-05-23 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFor earlier versions of Jira go here
Supports Jira Data Center and Jira Service Desk.
Goldfinger Holdings' CRM Plugin for Jira allows you to automatically exchange data between Jira and CRM, displaying CRM data on your Jira issue screen and Jira data in your CRM system. It is highly configurable, supports many-to-many mappings in both directions and supports custom fields and objects
Can be used with these CRM systems
- Salesforce.com
- SugarCRM
- MS Dynamics CRM Online
8.4.3-56632Jira Data Center 8.0.0 - 8.25.22023-05-23Fixes and Improvements Version 8.4.3-56632 • Released 2023-05-23 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Some Jira values copied to CRM truncated when they should not be
- Fix duplicate comments/attachments copied from CRM to Jira
- Handle all illegal characters in Jira attachment file names
- SugarCRM attachments weren't getting fetched with the latest version of SugarCRM
- Field mapping option to blank field on unlink failed on Dynamics CRM numeric fields
New
- New Comments option to allow duplicate comments in CRM to be copied to Jira
- Support copying empty/null values from Jira to Dynamics CRM numeric fields
- Improved error messages for Dynamics CRM
- New configuration screen warning when Jira custom field names are not unique
- When getting a Jira custom field by name, use the issue context when available to help with the situation where there may be more than field with the same name
9.2.1-56565Jira Data Center 9.0.0 - 9.8.22023-03-02Fixes and Improvements Version 9.2.1-56565 • Released 2023-03-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- crm-info servlet improved to support all CRM records via new "id" argument
- Improved the Cron Service status messages
- Prohibit attempts to map non-record id Dynamics CRM fields to the plugin's Record Id type fields
- Jira Server users can apply Goldfinger generated license keys to the plugin
8.4.1-56563Jira Data Center 8.0.0 - 8.25.22023-03-02Improvements and Fixes Version 8.4.1-56563 • Released 2023-03-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- crm-info servlet improved to support all CRM records via new "id" argument
- Improved the Cron Service status messages
- Prohibit attempts to map non-record id Dynamics CRM fields to the plugin's Record Id type fields
- Jira Server users can apply Goldfinger generated license keys to the plugin
9.2.0-56544Jira Data Center 9.0.0 - 9.6.02023-01-26Use the latest Salesforce API Version 9.2.0-56544 • Released 2023-01-26 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Update Salesforce Web Services API to V 56
8.4.0-56539Jira Data Center 8.0.0 - 8.25.22023-01-26Now uses the latest Salesforce API Version 8.4.0-56539 • Released 2023-01-26 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Update Salesforce Web Services API to V 56
9.1.3-56529Jira Data Center 9.0.0 - 9.5.12023-01-10Fixes and Improvements Version 9.1.3-56529 • Released 2023-01-10 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error fetching data from CRM when a Jira issue is linked to more than one non-Case record in CRM
- Error when sending a blank Jira value to a Dynamics CRM number field
New
- Option to create new CRM record when Jira issue is cloned
- Improve performance of cached CRM data in Jira
8.3.3-56529Jira Data Center 8.0.0 - 8.25.22023-01-10Fixes and Improvements Version 8.3.3-56529 • Released 2023-01-10 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error fetching data from CRM when a Jira issue is linked to more than one non-Case record in CRM
- Error when sending a blank Jira value to a Dynamics CRM number field
New
- Option to create new CRM record when Jira issue is cloned
- Improve performance of cached CRM data in Jira
9.1.2-56491Jira Data Center 9.0.0 - 9.5.12022-11-02Bug fixes and improvements Version 9.1.2-56491 • Released 2022-11-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null pointer exception when creating new JIRA issue from a Salesforce record containing an embedded image
- Error sending Jira comments with content containing resolved issue keys (strikethrough) to Salesforce chatter feed
New
- Support fetching more than one field from a related object in Salesforce
8.3.2-56482Jira Data Center 8.0.0 - 8.25.22022-11-02Bug fixes and improvemenets Version 8.3.2-56482 • Released 2022-11-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null pointer exception when creating new JIRA issue from a Salesforce record containing an embedded image
- Error sending Jira comments with content containing resolved issue keys (strikethrough) to Salesforce chatter feed
New
- Support fetching more than one field from a related object in Salesforce
9.1.1-56471Jira Data Center 9.0.0 - 9.3.12022-09-29Fixes and Improvements Version 9.1.1-56471 • Released 2022-09-29 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Avoid multiple plugin error emails for the same error
- When using a button in Jira to popup a list of CRM comments, include Salesforce Chatter Feed posts
- When using the feature to asynchronously copy Jira data to CRM, ensure the latest changes are included
8.3.1-56469Jira Data Center 8.0.0 - 8.25.22022-09-29Fixes and Imiprovements Version 8.3.1-56469 • Released 2022-09-29 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Avoid multiple plugin error emails for the same error
- When using a button in Jira to popup a list of CRM comments, include Salesforce Chatter Feed posts
- When using the feature to asynchronously copy Jira data to CRM, ensure the latest changes are included
9.1.0-56427Jira Data Center 9.0.0 - 9.2.12022-09-01Fixes and New Features Version 9.1.0-56427 • Released 2022-09-01 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error thrown when an attachment is deleted in CRM and the plugin's Attachments option "Add comment" is enabled
- When creating new issues from CRM sometimes the issue-type is not set correctly
New
- The "#Issue-Key" option can now be used for CRM attachments
- New field mapping options for Jira Watchers
- New option to use exact matches when searching CRM records from Jira
8.3.0-56425Jira Data Center 8.0.0 - 8.25.22022-09-01Fixes and New Features Version 8.3.0-56425 • Released 2022-09-01 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error thrown when an attachment is deleted in CRM and the plugin's Attachments option "Add comment" is enabled
- When creating new issues from CRM sometimes the issue-type is not set correctly
New
- The "#Issue-Key" option can now be used for CRM attachments
- New field mapping options for Jira Watchers
- New option to use exact matches when searching CRM records from Jira
9.0.0-56398Jira Data Center 9.0.0 - 9.2.12022-08-02Support Jira 9 Version 9.0.0-56398 • Released 2022-08-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Support Jira 9.x
8.2.5-56396Jira Data Center 8.0.0 - 8.25.22022-08-02Bug fixes and improvements Version 8.2.5-56396 • Released 2022-08-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Cron Service sometimes creates a duplicate issue in Jira
- Error message from 3rd party validator not displayed
8.2.4-56383Jira Data Center 8.0.0 - 8.25.22022-06-28Bug fixes and improvements Version 8.2.4-56383 • Released 2022-06-28 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When using "SugarCRM (v7.5 or later)", SQL expressions testing for NULL cause errors
- Error when sending a Jira value to a Dynamics CRM number field
New
- Support custom objects in Dynamics CRM that have names with prefixes other than "new_"
8.2.3-56362Jira Data Center 8.0.0 - 8.22.62022-06-08Bug fixes and improvements Version 8.2.3-56362 • Released 2022-06-08 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Existing comments & attachments in Jira not copied to CRM when an Issue Condition is used to auto create records in CRM
- SQL error when a non case record is synced from CRM to Jira after a change in Jira
8.2.2-56339Jira Data Center 8.0.0 - 8.22.62022-05-25Bug fixes and improvements Version 8.2.2-56339 • Released 2022-05-25 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Index out-of-bounds error when converting an HTML comment from CRM to Jira wiki format
- Jira Labels field blanking out after a workflow transition
New
- Field mapping feature to copy more than one CRM field to a Jira field
- Ability to add a delay to updates from Jira to CRM
8.2.1-56320Jira Data Center 8.0.0 - 8.22.62022-03-23Bug fixes Version 8.2.1-56320 • Released 2022-03-23 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- The create-issue prompt form omits Jira fields that have a non-global field context when the Issue Type field is not displayed on the form
- The JIRA/CRM Field Mappings screen was erroneously showing a "missing rec def" warning for field mappings to child objects
8.2.0-56310Jira Data Center 8.0.0 - 8.22.62022-03-03Bug fixes and improvements Version 8.2.0-56310 • Released 2022-03-03 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- NullPointerException sometimes when transitioning issue in Jira
- Unable to add new CRM definitions on the Initial Setup screen
- The "CRM Attachment added" comment is sometimes marked Internal for Service Desk projects
New
- Ability to run the Cron Service interactively using a date range
- Support rich-text comments in Dynamics CRM
- Ability to set different default values for different custom field contexts of the plugin's Case field
- Ability to close a Dynamics CRM case from Jira
8.1.3-56293Jira Data Center 8.0.0 - 8.21.12022-01-27Bug fixes and improvements Version 8.1.3-56293 • Released 2022-01-27 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Sometimes saving the Value Translations on the JIRA/CRM Field Mappings admin screen fails
New
- Plugin now recognizes custom field names when language translation is used
- Locating Jira accounts using an email address now gives active accounts priority
- A message is shown to CRM users when CRM file is not copied to Jira due to size
- Support for Dynamics CRM LookType fields
8.1.0-56274Jira Data Center 8.0.0 - 8.21.12022-01-05Improvements and Fixes Version 8.1.0-56274 • Released 2022-01-05 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When creating a Jira issue from CRM, the default Priority value of the "Default priority scheme" is used rather than the Priority scheme defined for the project
- Error during Move Issue operation when the JIRA Field Vlue Count custom field is not in-context
- SF Chatter Post replies not attributed to the correct Jira user
- Some Dynamics CRM ".name" fields return blanks instead of the name value
New
- Support the version 10 REST API for SugarCRM
8.0.1-56231Jira Data Center 8.0.0 - 8.20.302021-10-25Licenses now come from Atlassian Version 8.0.1-56231 • Released 2021-10-25 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Plugin licenses are now obtained from Atlassian
- Support for Japanese langage
- Dynamics CRM Notes containing HTML markup show the HTML tags in Jira
- Ability to set different default values for different CRM Plugin fields
Fixed
- The "CRM Attachment added" comment is sometimes marked Internal for Service Desk project
10.0.0-56923Jira Server 9.0.0 - 9.14.12024-03-20Added support for Oracle NetSuite Version 10.0.0-56923 • Released 2024-03-20 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Added support for Oracle NetSuite
- Added a feature to import plugin configuration settings on the "Advanced Settings" admin screen
- Improved the UI when editing a plugin field in Jira to better handle long CRM names
- Added a feature to monitor plugin cache memory usage on the "Advanced Settings" admin screen
- The optional "Attachments" button on the Jira view issue screen now includes Salesforce Case Emails
Fixed
- The optional "Comments" button on the Jira view issue screen now works even when Notes is not enabled in Salesforce
- When CRM users click a button to update Jira, a warning is no longer displayed for Jira Component values that are blank
- Fix errors in the Jira log file for missing files in the directory download/resources/com.go2group.jira.plugin.crm:resources-v5/images
9.2.11-56902Jira Server 9.0.0 - 9.14.12024-01-16Minor fixes and improvements Version 9.2.11-56902 • Released 2024-01-16 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Jira/CRM Field Mappings not displayed correctly on configuration screen when a Project Filter is used
- create-issue HTML form not displayed when a non-existing Jira project is sent from CRM
New
- New feature in the CRM Record Definitions to let users choose which field mappings should be used when syncing related CRM records to newly created issues in Jira
- Allow CRM record ids to be copied from Jira to CRM fields even if the CRM field is not a record-id type of field
- Improved error messages
8.4.9-56866Jira Server 8.0.0 - 8.25.22023-11-30Fixes and Improvements Version 8.4.9-56866 • Released 2023-11-30 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null Pointer Exception when a create issue fails
- Inline images from Chatter posts are not being rendered in Jira comments
- Field mapping for Jira field "project-id" not working
- Blank attachment getting added to Jira when no files were uploaded
9.2.10-56865Jira Server 9.0.0 - 9.12.72023-11-30Fixes and Improvements Version 9.2.10-56865 • Released 2023-11-30 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null Pointer Exception when a create issue fails
- Inline images from Chatter posts are not being rendered in Jira comments
- Field mapping for Jira field "project-id" not working
- Blank attachment getting added to Jira when no files were uploaded
8.4.8-56836Jira Server 8.0.0 - 8.25.22023-11-15Fixes and Improvements Version 8.4.8-56836 • Released 2023-11-15 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- The "Link to existing Jira issue" feature used in CRM only searches issues in-context for the plugin's custom field
- Avoid duplicate issues in Jira when using the Cron Service
- Added vertical scroll bar to the dialog used to manually copy Jira comments to CRM
New
- Added INFO log messages to record when and why the plugin creates issues in Jira
9.2.9-56827Jira Server 9.0.0 - 9.11.32023-11-15Fixes and Improvements Version 9.2.9-56827 • Released 2023-11-15 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error when creating new CRM configuration on the "Initial Setup" administration screen
- The "Link to existing Jira issue" feature used in CRM only searches issues in-context for the plugin's custom field
- Avoid duplicate issues in Jira when using the Cron Service
- Added vertical scroll bar to the dialog used to manually copy Jira comments to CRM
New
- New feature to upload attachments from the create-issue HTML
- Added INFO log messages to record when and why the plugin creates issues in Jira
9.2.8-56793Jira Server 9.0.0 - 9.11.32023-10-17fixes and improvements Version 9.2.8-56793 • Released 2023-10-17 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error when saving some CRM Record Definitions for Dynamics CRM
- Avoid Salesforce duplicate value error when using child records in CRM and the Jira Case field is mapped to the child record's parent field
- The create-issue prompt form failed to display additional form fields when multiple CRM systems are defined
New
- Improved search results UI when linking CRM record to existing Jira issue
- Faster updates from Jira to CRM
- The Sync to CRM utility can now filter by CRM system
- Suppress "XSRF Security Token Missing" messages
- New CRM Record Definitions option to omit specific CRM objects from Cron Service jobs
- Better message logging for Dynamics CRM
8.4.7-56792Jira Server 8.0.0 - 8.25.22023-10-17Fixes and improvements Version 8.4.7-56792 • Released 2023-10-17 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error when saving some CRM Record Definitions for Dynamics CRM
- Avoid Salesforce duplicate value error when using child records in CRM and the Jira Case field is mapped to the child record's parent field
- The create-issue prompt form failed to display additional form fields when multiple CRM systems are defined
New
- Improved search results UI when linking CRM record to existing Jira issue
- Faster updates from Jira to CRM
- The Sync to CRM utility can now filter by CRM system
- Suppress "XSRF Security Token Missing" messages
- New CRM Record Definitions option to omit specific CRM objects from Cron Service jobs
- Better message logging for Dynamics CRM
9.2.7-56698Jira Server 9.0.0 - 9.10.22023-07-20Fixes and Improvements Version 9.2.7-56698 • Released 2023-07-20 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
- Improved UI for CRM record search results in Jira
- Error saving field mapping for Dynamics customerid field
9.2.6-56679Jira Server 9.0.0 - 9.10.22023-07-14Fixes and Improvements Version 9.2.6-56679 • Released 2023-07-14 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
8.4.6-56678Jira Server 8.0.0 - 8.25.22023-07-14Fixes and Improvements Version 8.4.6-56678 • Released 2023-07-14 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
8.4.5-56673Jira Server 8.0.0 - 8.25.22023-07-12Bug fixes and improvements Version 8.4.5-56673 • Released 2023-07-12 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
9.2.5-56671Jira Server 9.0.0 - 9.10.22023-07-12Bug fixes and improvements Version 9.2.5-56671 • Released 2023-07-12 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Updated links to external documentation and support
- Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
- When creating Jira issues from CRM the prompt form is missing required fields
9.2.4-56658Jira Server 9.0.0 - 9.9.22023-06-22Bug fixes and improvements Version 9.2.4-56658 • Released 2023-06-22 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When creating Jira issues from CRM the prompt form is missing required fields
- Updated links to external documentation and support
- Trap error when a CRM record with an unknown Jira status value is synced to Jira
8.4.4-56650Jira Server 8.0.0.m0021-eap07 - 8.25.22023-06-22Bug fixes and improvements Version 8.4.4-56650 • Released 2023-06-22 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When creating Jira issues from CRM the prompt form is missing required fields
- Updated links to external documentation and support
- Trap error when a CRM record with an unknown Jira status value is synced to Jira
9.2.3-56636Jira Server 9.0.0 - 9.8.22023-05-23Fixes and Improvements Version 9.2.3-56636 • Released 2023-05-23 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFor earlier versions of Jira go here
Supports Jira Data Center and Jira Service Desk.
Goldfinger Holdings' CRM Plugin for Jira allows you to automatically exchange data between Jira and CRM, displaying CRM data on your Jira issue screen and Jira data in your CRM system. It is highly configurable, supports many-to-many mappings in both directions and supports custom fields and objects
Can be used with these CRM systems
- Salesforce.com
- SugarCRM
- MS Dynamics CRM Online
8.4.3-56632Jira Server 8.0.0 - 8.25.22023-05-23Fixes and Improvements Version 8.4.3-56632 • Released 2023-05-23 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Some Jira values copied to CRM truncated when they should not be
- Fix duplicate comments/attachments copied from CRM to Jira
- Handle all illegal characters in Jira attachment file names
- SugarCRM attachments weren't getting fetched with the latest version of SugarCRM
- Field mapping option to blank field on unlink failed on Dynamics CRM numeric fields
New
- New Comments option to allow duplicate comments in CRM to be copied to Jira
- Support copying empty/null values from Jira to Dynamics CRM numeric fields
- Improved error messages for Dynamics CRM
- New configuration screen warning when Jira custom field names are not unique
- When getting a Jira custom field by name, use the issue context when available to help with the situation where there may be more than field with the same name
9.2.2-56626Jira Server 9.0.0 - 9.8.22023-05-17Fixes and Improvements Version 9.2.2-56626 • Released 2023-05-17 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Some Jira values copied to CRM truncated when they should not be
- Fix duplicate comments/attachments copied from CRM to Jira
- Handle all illegal characters in Jira attachment file names
- SugarCRM attachments weren't getting fetched with the latest version of SugarCRM
- Field mapping option to blank field on unlink failed on Dynamics CRM numeric fields
New
- New Comments option to allow duplicate comments in CRM to be copied to Jira
- Support copying empty/null values from Jira to Dynamics CRM numeric fields
- Improved error messages for Dynamics CRM
- New configuration screen warning when Jira custom field names are not unique
- When getting a Jira custom field by name, use the issue context when available to help with the situation where there may be more than field with the same name
8.4.2-56623Jira Server 8.0.0 - 8.25.22023-05-17Fixes and Improvements Version 8.4.2-56623 • Released 2023-05-17 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Some Jira values copied to CRM truncated when they should not be
- Fix duplicate comments/attachments copied from CRM to Jira
- Handle all illegal characters in Jira attachment file names
- SugarCRM attachments weren't getting fetched with the latest version of SugarCRM
- Field mapping option to blank field on unlink failed on Dynamics CRM numeric fields
New
- New Comments option to allow duplicate comments in CRM to be copied to Jira
- Support copying empty/null values from Jira to Dynamics CRM numeric fields
- Improved error messages for Dynamics CRM
- New configuration screen warning when Jira custom field names are not unique
- When getting a Jira custom field by name, use the issue context when available to help with the situation where there may be more than field with the same name
8.4.1-56563Jira Server 8.0.0 - 8.25.22023-03-02Improvements and Fixes Version 8.4.1-56563 • Released 2023-03-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- crm-info servlet improved to support all CRM records via new "id" argument
- Improved the Cron Service status messages
- Prohibit attempts to map non-record id Dynamics CRM fields to the plugin's Record Id type fields
- Jira Server users can apply Goldfinger generated license keys to the plugin
9.2.0-56544Jira Server 9.0.0 - 9.6.02023-01-26Use the latest Salesforce API Version 9.2.0-56544 • Released 2023-01-26 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Update Salesforce Web Services API to V 56
8.4.0-56539Jira Server 8.0.0 - 8.25.22023-01-26Uses the latest Salesforce API Version 8.4.0-56539 • Released 2023-01-26 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Update Salesforce Web Services API to V 56
9.1.3-56529Jira Server 9.0.0 - 9.5.12023-01-10Fixes and Improvements Version 9.1.3-56529 • Released 2023-01-10 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error fetching data from CRM when a Jira issue is linked to more than one non-Case record in CRM
- Error when sending a blank Jira value to a Dynamics CRM number field
New
- Option to create new CRM record when Jira issue is cloned
- Improve performance of cached CRM data in Jira
8.3.3-56529Jira Server 8.0.0 - 8.25.22023-01-10Fixes and Improvements Version 8.3.3-56529 • Released 2023-01-10 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error fetching data from CRM when a Jira issue is linked to more than one non-Case record in CRM
- Error when sending a blank Jira value to a Dynamics CRM number field
New
- Option to create new CRM record when Jira issue is cloned
- Improve performance of cached CRM data in Jira
9.1.2-56491Jira Server 9.0.0 - 9.5.12022-12-08Fixes and improvements Version 9.1.2-56491 • Released 2022-12-08 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null pointer exception when creating new JIRA issue from a Salesforce record containing an embedded image
- Error sending Jira comments with content containing resolved issue keys (strikethrough) to Salesforce chatter feed
New
- Support fetching more than one field from a related object in Salesforce
8.3.2-56482Jira Server 8.0.0 - 8.25.22022-11-02Bug fixes and improvements Version 8.3.2-56482 • Released 2022-11-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Null pointer exception when creating new JIRA issue from a Salesforce record containing an embedded image
- Error sending Jira comments with content containing resolved issue keys (strikethrough) to Salesforce chatter feed
New
- Support fetching more than one field from a related object in Salesforce
9.1.1-56471Jira Server 9.0.0 - 9.3.12022-09-29Fixes and Improvements Version 9.1.1-56471 • Released 2022-09-29 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Avoid multiple plugin error emails for the same error
- When using a button in Jira to popup a list of CRM comments, include Salesforce Chatter Feed posts
- When using the feature to asynchronously copy Jira data to CRM, ensure the latest changes are included
8.3.1-56469Jira Server 8.0.0 - 8.25.22022-09-29Fixes and Improvements Version 8.3.1-56469 • Released 2022-09-29 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Avoid multiple plugin error emails for the same error
- When using a button in Jira to popup a list of CRM comments, include Salesforce Chatter Feed posts
- When using the feature to asynchronously copy Jira data to CRM, ensure the latest changes are included
9.1.0-56427Jira Server 9.0.0 - 9.2.12022-09-01Fixes and New Features Version 9.1.0-56427 • Released 2022-09-01 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error thrown when an attachment is deleted in CRM and the plugin's Attachments option "Add comment" is enabled
- When creating new issues from CRM sometimes the issue-type is not set correctly
New
- The "#Issue-Key" option can now be used for CRM attachments
- New field mapping options for Jira Watchers
- New option to use exact matches when searching CRM records from Jira
8.3.0-56425Jira Server 8.0.0 - 8.25.22022-09-01Fixes and New Features Version 8.3.0-56425 • Released 2022-09-01 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Error thrown when an attachment is deleted in CRM and the plugin's Attachments option "Add comment" is enabled
- When creating new issues from CRM sometimes the issue-type is not set correctly
New
- The "#Issue-Key" option can now be used for CRM attachments
- New field mapping options for Jira Watchers
- New option to use exact matches when searching CRM records from Jira
9.0.0-56398Jira Server 9.0.0 - 9.1.12022-08-02Support Jira 9 Version 9.0.0-56398 • Released 2022-08-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- Support Jira 9.x
8.2.5-56396Jira Server 8.0.0 - 8.25.22022-08-02Bug fixes and improvements Version 8.2.5-56396 • Released 2022-08-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Cron Service sometimes creates a duplicate issue in Jira
- Error message from 3rd party validator not displayed
8.2.4-56383Jira Server 8.0.0 - 8.25.22022-06-28Bug fixes and improvements Version 8.2.4-56383 • Released 2022-06-28 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When using "SugarCRM (v7.5 or later)", SQL expressions testing for NULL cause errors
- Error when sending a Jira value to a Dynamics CRM number field
New
- Support custom objects in Dynamics CRM that have names with prefixes other than "new_"
8.2.3-56362Jira Server 8.0.0 - 8.22.62022-06-22Fixes and improvement Version 8.2.3-56362 • Released 2022-06-22 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed- Existing comments & attachments in Jira not copied to CRM when an Issue Condition is used to auto create records in CRM
- SQL error when a non case record is synced from CRM to Jira after a change in Jira
8.2.2-56339Jira Server 8.0.0 - 8.22.62022-05-25Bug fixes and improvements Version 8.2.2-56339 • Released 2022-05-25 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- The create-issue prompt form omits Jira fields that have a non-global field context when the Issue Type field is not displayed on the form
- The JIRA/CRM Field Mappings screen was erroneously showing a "missing rec def" warning for field mappings to child objects
8.2.1-56320Jira Server 8.0.0 - 8.22.62022-03-23Bug fixes Version 8.2.1-56320 • Released 2022-03-23 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- The create-issue prompt form omits Jira fields that have a non-global field context when the Issue Type field is not displayed on the form
- The JIRA/CRM Field Mappings screen was erroneously showing a "missing rec def" warning for field mappings to child objects
8.2.0-56310Jira Server 8.0.0 - 8.22.62022-03-03Bug fixes and improvements Version 8.2.0-56310 • Released 2022-03-03 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- NullPointerException sometimes when transitioning issue in Jira
- Unable to add new CRM definitions on the Initial Setup screen
- The "CRM Attachment added" comment is sometimes marked Internal for Service Desk projects
New
- Ability to run the Cron Service interactively using a date range
- Support rich-text comments in Dynamics CRM
- Ability to set different default values for different custom field contexts of the plugin's Case field
- Ability to close a Dynamics CRM case from Jira
8.1.3-56293Jira Server 8.0.0 - 8.21.12022-01-27Bug fixes and improvements Version 8.1.3-56293 • Released 2022-01-27 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- Sometimes saving the Value Translations on the JIRA/CRM Field Mappings admin screen fails
New
- Plugin now recognizes custom field names when language translation is used
- Locating Jira accounts using an email address now gives active accounts priority
- A message is shown to CRM users when CRM file is not copied to Jira due to size
- Support for Dynamics CRM LookType fields
8.1.0-56274Jira Server 8.0.0 - 8.21.12022-01-05Improvements and Fixes Version 8.1.0-56274 • Released 2022-01-05 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- When creating a Jira issue from CRM, the default Priority value of the "Default priority scheme" is used rather than the Priority scheme defined for the project
- Error during Move Issue operation when the JIRA Field Vlue Count custom field is not in-context
- SF Chatter Post replies not attributed to the correct Jira user
- Some Dynamics CRM ".name" fields return blanks instead of the name value
New
- Support the version 10 REST API for SugarCRM
8.0.1-56231Jira Server 8.0.0 - 8.20.302021-11-02Licenses now come from Atlassian Version 8.0.1-56231 • Released 2021-11-02 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialFixed
- The "CRM Attachment added" comment is sometimes marked Internal for Service Desk projects
New
- Plugin licenses are not obtained from Atlassian
- Support for Japanese langage
- Dynamics CRM Notes containing HTML markup show the HTML tags in Jira
- Ability to set different default values for different CRM Plugin fields
7.2.15-56214Jira Server 8.0.0.m0021-eap07 - 8.20.302021-09-03Bug fixes and improvements Version 7.2.15-56214 • Released 2021-09-03 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Some Salesforce comments copied to Jira Service Desk issues are set to Internal
- Jira comments with line breaks within formatted text are not copied to Salesforce Chatter Feeds
New
- Ability to display option label values in Jira for SugarCRM dropdown and multiselect fields
8.0.0-56193Jira Server 8.0.0.m0021-eap072021-08-19Licenses now come from Atlassian Version 8.0.0-56193 • Released 2021-08-19 • Supported By Goldfinger Holdings Support • Paid via Atlassian • CommercialNew
- The plugin now uses Atlassian for issuing licensing keys
- Added Japanese language support
7.2.14-56172Jira Server 8.0.0.m0021-eap07 - 8.18.22021-07-30Bug fixes and improvements Version 7.2.14-56172 • Released 2021-07-30 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Comment not copied to CRM due to error: element type "s" must be terminated by the matching end-tag ""
- Some Jira Service Desk attachments fail to get copied to CRM
- Fix problem where Jira comments get copied to CRM and back again overwriting the original comment in Jira
New
- Support removing Account and Contact relationships in SugarCRM
====INCOMING DATA CENTER APPROVAL====
Please note we have commenced the DC Approval process and intend on releasing a DC compatible version in the future.What this means for you:Any customer running this application on a DC Instance will need to convert their license over to a DC App license if they intend on upgrading to this version in the future.For more information see: https://www.atlassian.com/licensing/data-center-approved-apps#
7.2.13-56151Jira Server 8.0.0.m0021-eap07 - 8.18.22021-07-06Bug fixes and improvments Version 7.2.13-56151 • Released 2021-07-06 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialNOTE: Ignore Atlassian messages about this plugin not being approved for Data Center. The CRM Plugin fully supports Jira Data Center. Atlassian won't certify plugins that don't use Atlassian for license payments.
Fixed
- HTML error from Salesforce when copying some comments to CRM
- The comment header line added to Jira comments copied to CRM is not removed when copied back to Jira
====INCOMING DATA CENTER APPROVAL====
Please note we have commenced the DC Approval process and intend on releasing a DC compatible version in the future.What this means for you:Any customer running this application on a DC Instance will need to convert their license over to a DC App license if they intend on upgrading to this version in the future.For more information see: https://www.atlassian.com/licensing/data-center-approved-apps#
7.2.12-56145Jira Server 8.0.0.m0021-eap07 - 8.17.12021-06-30Bug fixes and improvements Version 7.2.12-56145 • Released 2021-06-30 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Comments from Jira are copied to CRM and then back to Jira editing the original comment in Jira
New
- Indicate in Jira that a comment has already been copied to CRM
- Option to remove the Public check box from the form when Jira comments are manually copied to CRM
- Ability to edit CRM record field when a fetch error exists
- Support setting a SugarCRM Bug's Accounts and Contacts from Jira
7.2.10-56022Jira Server 8.0.0.m0021-eap07 - 8.17.12021-03-31Bug fixes and improvements Version 7.2.10-56022 • Released 2021-03-31 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Using CRM Plugin fields in Jira Queues leads to warnings in log
- Issue Option "Update Only Primary Case" sometimes updates a Case other than the first linked Case
- Formatted Jira comments copied to rich-text CRM comments sometimes copy back to Jira without correct formatting.
New
- Support wildcards in value translations of field mappings
- Ignore field mappings for Jira fields that aren't in-context for the issue being updated
- New option to make syncs from Jira to CRM asynchronous
- Option to remove "Return to Case" link on the results window after using a custom button in CRM
7.2.9-55972Jira Server 8.0.0.m0021-eap07 - 8.16.12020-12-16Bug fixes and improvements Version 7.2.9-55972 • Released 2020-12-16 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Error updating Salesforce FeedItem (Error while parsing Rich Text Content)
- Do not show Archived Components on the Create Issue form shown to CRM users when creating new Jira issues
Added
- Support Jira fields of type "Group Picker"
- New Many-to-one option for CRM boolean/checkbox fields
7.2.8-55930Jira Server 8.0.0.m0021-eap07 - 8.14.12020-09-23Fixes and Improvements Version 7.2.8-55930 • Released 2020-09-23 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- The Threaded feature on the plugin's Error Log screen not accurate with Data Center
- Linking a CRM record to an existing Jira issue can erroneously leave CRM fields blank
New
- Changed company name from Go2Group to Goldfinger Holdings
- New ability to filter plugin log messages on the "Error Log" screen
- New status display for the plugin's Cron Service
- When a Jira comment is copied to a SFDC Feed, replies to that comment should get copied back to Jira
7.2.7-55866Jira Server 8.0.0.m0021-eap07 - 8.12.32020-07-29Bug fixes and improvements Version 7.2.7-55866 • Released 2020-07-29 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Prompt CRM User does not work for Cascading Select field types
Added
- Option to send email when the plugin logs an error
- Include the title from Salesforce Notes that are copied to Jira
7.2.6-55837Jira Server 8.0.0.m0021-eap07 - 8.9.12020-05-20Bug fixes and improvements Version 7.2.6-55837 • Released 2020-05-20 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialNew
- Copy all Sprints from a Jira Sprint field to CRM
- Allow having other custom fields in Jira with the same name as the plugin's custom fields
- Improve CRM user lookup
- Restricting the "Sync to CRM" operation in Jira should also affect Jira's bulk change
- Option to hide the Issue Operation "Bulk Link to CRM" on the Jira view issue screen
7.2.5-55812Jira Server 8.0.0.m0021-eap07 - 8.8.12020-04-30Bug fixes and improvements Version 7.2.5-55812 • Released 2020-04-30 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Error when trying to create a new issue using CRM child records: "not a valid Salesforce ID for the type"
7.2.4-55809Jira Server 8.0.0.m0021-eap07 - 8.8.12020-04-28Bug fixes and improvements Version 7.2.4-55809 • Released 2020-04-28 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- The UI Parent settings in the plugin's CRM Record Definitions are being ignored
7.2.3-55799Jira Server 8.0.0.m0021-eap07 - 8.8.12020-04-16Bug fixes and improvements Version 7.2.3-55799 • Released 2020-04-16 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- In Jira Data Center, the Cron Service sometimes runs on more than one node at the same time
- When an issue linked to CRM is deleted sometimes CRM fields are erroneously blanked out
- Cron Service error when copying attachment from CRM child object to Jira
Added
- Ability for the create-issue servlet to display the prompt form to CRM users without showing the project field
- Cron Service needs ability to create a Jira Issue when seeing new record in CRM child object
- Ability to delete a Salesforce attachment from Jira when it is deleted in Salesforce
- Make the plugin's custom fields work with statistics gadgets
- Support copying CRM values to the Jira "Insight Object/s" field type from "Insight - Asset Management" plugin
7.2.2-55733Jira Server 8.0.0.m0021-eap07 - 8.8.12020-01-30Bug fixes and improvements Version 7.2.2-55733 • Released 2020-01-30 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- No CRM 'Case" record could be found that matched id:
- Salesforce Case Emails copied to Jira get copied back to Salesforce as attachments
- The Project/Filter picker for the "Resync to CRM" utility not working in Jira 8
- Slashes in CRM attachment names break the download link in Jira
New
- Convert Salesforce chatter comments to Jira wiki format
- Preserve rich-text formatting when coping Jira comments to Salesforce Chatter
7.2.1-55691Jira Server 8.0.0.m0021-eap07 - 8.6.12019-11-26Bug fixes and improvements Version 7.2.1-55691 • Released 2019-11-26 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Using the Cron Service to copy a new status from CRM to Jira does not correctly start and stop Service Desk SLAs
- Labels for CRM fields in Jira are wrapping
- CRM comments added to Jira do not trigger Service Desk automations
New
- Add ability to truncate long Jira values when copied to CRM
- Honor line-breaks for CRM values on Jira view issue screen
- Support the 3rd party custom field type "Deviniti [Dynamic Forms] - Dynamic Cascading Select"
7.2.0-55648Jira Server 8.0.0.m0021-eap07 - 8.5.142019-09-24New UI on issue screens Version 7.2.0-55648 • Released 2019-09-24 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Handle creating a new CRM record from Jira without unlinking existing records
- Scrolling the Jira window while CRM record search results are shown cause the search results to close
New
- Improve the select list used in JIRA for the plugin's CRM record fields
- Improve configuration screens to handle large numbers of Jira groups
- Option to delete CRM comments in Jira if they are deleted in CRM
- Add ability to specify what Jira values are displayed in the link-issue search results
7.1.5-55580Jira Server 8.0.0.m0021-eap07 - 8.5.142019-07-04Bug fixes and improvements Version 7.1.5-55580 • Released 2019-07-04 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- A Null Pointer Exception is sometimes thrown when copying a Jira custom field value to CRM
7.1.2-55555Jira Server 8.0.0.m0021-eap07 - 8.2.62019-06-17Bug fixes and improvements Version 7.1.2-55555 • Released 2019-06-17 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Cron Service sometimes throws error with Jira 8.x
- The create-issue prompt form shown to CRM users may omit some Jira fields set for prompting
- Jira attachments made in the Service Desk Portal do not copy to CRM
- "Remove value from clone issue" not working
New
- Support linking multiple Jira issues to a single Dynamics CRM record
7.1.1-55510Jira Server 8.0.0.m0021-eap07 - 8.2.62019-05-01Bug fixes and improvements Version 7.1.1-55510 • Released 2019-05-01 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- Comments in JIRA Duplicating
- Some files synced from Salesforce to Jira contain a double file extension
- The plugin option "Auto-set Account/Contact" sometimes throws an error with SugarCRM
- The fields on the create-issue prompt form are sometimes in an illogical order
7.1.0-55499Jira Server 8.0.0.m0021-eap07 - 8.1.32019-04-04Bug fixes and improvements Version 7.1.0-55499 • Released 2019-04-04 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialFixed
- The plugin sometimes fails to copy a renamed Salesforce Files record to Jira
- Some types of Salesforce Chatter posts are not copied to Jira
- The plugin does not properly log errors from Salesforce Duplicate Rules
New
- Support using Files for Salesforce Case Email attachments
- New attachments option to limit the size of CRM attachments copied to Jira
7.0-55477Jira Server 8.0.0.m0021-eap07 - 8.0.32019-03-16JIRA 8.x version Version 7.0-55477 • Released 2019-03-16 • Supported By Goldfinger Holdings Support • Paid via Vendor • CommercialSupport Jira version 8.x