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Theme Extension for Jira Service Management

works with Jira Cloud, Jira Server 11.0.0 - 11.3.12, Jira Data Center 11.0.0 - 11.3.12 and more

OVERALL RATINGS

INSTALLS

796

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Reviews for cloud

2.8/ 5

Based on 8 out of 26 reviews across hosting types

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 8 reviews

  • Artjoms Gusevs

    Posted on Dec 8, 2025

    IT does not support FORMS

    Was this review helpful?•
    • Deviniti

      Hello Artjoms,

      Thank you for your review. We sincerely appreciate you taking the time to share your honest feedback and, especially, for providing such detailed input to our support team regarding the functionalities you require.

      We are taking your comments seriously and are committed to addressing the points raised to make Theme Extension a more valuable and essential tool for your team. We strive to meet and exceed our customers' expectations.

      Best regards,

      Deviniti Support Team

  • Pierangelo Repetti

    Posted on Mar 31, 2025

    This plugin requires JIRA global administration permissions. Like UX designers must be let free around with high privileged permissions just to be able to modify the look and feel of a JSM portal. The opposite of a common sense "least privilege" policy, let alone security practices.

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    • Deviniti

      Hello Pierangelo,

      Thank you for sharing your feedback. We appreciate your insights and understand the concerns regarding the requirement for high administrative privileges to modify the Theme Pages. Your comment is valuable to us and will take it into consideration.

      Best Regards,

      Deviniti Support Team

  • De Anna Fench-Allen

    Posted on Dec 18, 2024

    Was this review helpful?•
    • Deviniti

      Hello!

      I’m truly sorry to hear it didn’t meet your full expectations. Your feedback means the world to us, and we’d love to learn more about how we can improve. Please don’t hesitate to reach out through the Customer Portal—we’re here to help and would be delighted to assist you!

      Best,

      Deviniti Support Team

  • Gustav Kaiser

    Posted on Dec 17, 2024

    Was this review helpful?•
    • Deviniti

      Hello Gustav!

      We're really sorry to hear that it didn’t meet your expectations. Please feel free to reach out through the Customer Portal - your feedback is incredibly important to us, and we’d absolutely love to hear more about how we can make things better.

      Kind Regards,

      Deviniti Support Team

  • Adam Gołaszewski

    Posted on Nov 26, 2024

    Theme Extension for Jira Service Management is a plugin that enhances the appearance and functionality of customer portals. It allows you to customize the portal's design with company colors, logos, and layouts. This makes the portal look more professional and user-friendly. The plugin is a great choice for businesses aiming to create a cohesive and aesthetically pleasing customer support system.

    Was this review helpful?•
    • Deviniti

      Hello Adam,

      Thank you for your review! We're glad to hear the Theme Extension for Jira Service Management helped enhance your customer portals and create a professional, user-friendly experience. It’s great to know the customization options met your needs. If you have any suggestions or need assistance, feel free to reach out.

      Best Regards,

      Deviniti Support Team

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