Theme Extension for Jira Service Management

for Jira Cloud, Jira Server 9.0.0 - 9.17.1, Jira Data Center 9.0.0 - 9.17.1 and more
  • Jira Service Management

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Create a Customer Portal in Jira Service Management that reflects your brand

Choose from 6 types of customizable cards

With Cards Theme, guide Customers towards the quickest answer with clear and visually appealing cards representing request types and Service Desks. Choose from a variety of engaging designs for an inviting feeling.

Design a minimalist, easily navigable Help Center

With List Theme, organize your Help Center into a transparent list structure for fast navigation, even through large numbers of elements. Choose from predefined vibrant color schemes or create your own.

Group Service Desk projects into custom categories

Create custom categories and organize your Service projects and request types for an optimal flow of information. Make the support process smooth, intuitive, and pleasant both for Customers and support agents.

More details

Theme Extension extends the default customization options for JSM user interfaces. Make your Customer Portal unique with two elegant themes to choose from. The product improves ITSM by allowing the creation of a visually consistent Help Center and Customer Portal in JSM, incorporating logos, colors, and fonts. Thanks to numerous customisation options, you get to create exquisite designs that showcase your style and brand philosophy.

Theme Extension lets you:

  • Boost customer satisfaction with a unique look and feel of Help Center and Customer Portal.
  • Make raising and resolving requests straightforward by organizing your Service Desks into custom categories.
  • Choose from two eye-catching and modern themes: Cards and List.
  • Choose from 6 types of customizable cards for request types and Service Desks in the Cards theme.
  • Make your Help Center easy to navigate with the minimalist but vibrant List theme.
  • Customize theme styles or create your own that best suits your brand.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



Customize the Customer Portal to fit your business