2
Customers have installed this app in at least 2 active instances.
    by bitFitfor Jira Data Center 7.0.0 - 8.3.9999999
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    bitFit supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Have a user-friendly branded UI to create JIRA support tickets from any device

    Have a user-friendly branded UI to create JIRA support tickets from any device

    Have a user-friendly branded UI to create JIRA support tickets from any device

    Use badges to identify an employee

    Find an employee in the system by name or email

    Leave a comment or submit ticket automatically

    By integrating with your company system our system will be able to work with badges to identify an employee to give a touchless experience in submitting tickets

    Additional way to find an employee is by name or email address

    If combined with badge functionality the app can provide an absolute touchless experience to submit tickets - scan and leave! The app will submit a ticket in 10 seconds with default settings

    More details

    Quick Tickets Kiosk is one of the products by bitFit platform. bitFit application was found as a tool to automate processes, establish workflows and integrate with other key systems. The top main products by bitFit are: Ticketing System including Quick Tickets solution, Stockroom and Ordering Automation, Intelligent Asset Management, and Data Center

    Reviews for cloud

    (1)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for server

    (1)
    Sign in to write a review
    by Jose Izquierdo on 2019-07-15
    This app makes it possible for us to easily convert IT Support walk up traffic into Jira ServiceDesk tickets, something that was challenging for us to do in the past due to our high ticket volume. We have a dedicated iPad sitting on our IT counter with this app loaded on Safari and it works great. Our employees frequently mention how easy it is to create a ticket when they walk up to the IT Support area. Awesome user experience.
    Was this review helpful?YesNo

    Reviews for Data Center

    (1)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    50 users$360/year100 users$720/year250 users$1,800/year500 users$3,600/year750 users$5,400/year1000 & upAdditional pricing details

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    bitFit provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.5.3 Jira Data Center 7.0.0 - 8.3.9999999 Released 2019-09-05

    Summary

    Bug fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Support Tickets Kiosk by bitFit via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Support Tickets Kiosk by bitFit. You're prompted to log into MyAtlassian. Support Tickets Kiosk by bitFit begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Support Tickets Kiosk by bitFit versions compatible with your instance, you can look through our version history page.

    Similar apps