OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with ServiceNow, SalesForce, Dynatrace and more
Agile Jira ServiceNow integrations
With our no-code integration platform, unify and integrate data from multiple sources without replicating it. Minimize the risk of errors and reduce response time.
Configure your Jira ServiceNow integration easily
ZigiOps has ready to use integration templates, yet it is flexible and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows, tailored per your needs.
No-code integrations ready in minutes
Conditional field mapping for a no-code, easy setting of complex data relationships and system dependencies. Integrate Jira and ServiceNow in minutes to improve communication and teamwork between your teams.
Supporting media
More details
ZigiOps integration supports:
- ALL Jira fields - including attachments, comments and custom fields
- ALL ServiceNow incidents, cases, service requests, etc.
- Unlimited number of users
- No limitations on number of transferred entities or syncs
- Complex use cases with configurable logic
- Completely no-code integrations
- High degree of control over data filtering and mapping
- Bi-directional integration
Benefits:
- Allows seamless end-to-end data flow
- Synchronizes records between the two systems in real time
- Simplifies defect tracking and resolution
- Improves teamwork and communication
- More happy customers
Use cases:
When a new incident in ServiceNow is received, ZigiOps automatically creates a related issue in Jira. Updates are synced in both directions. Same goes for Jira Tasks, Subtasks, Stories, Bugs or Epics, as well as all types of ServiceNow requests, cases or incidents.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud, Confluence Cloud, Jira Product Discovery Cloud
Release date
Aug 5th 2022
Summary
Bi-directional integration between Jira and ServiceNow
Details
Supported data types:
- Events
- Incidents
- Change requests
- Service requests
- Custom Records
- Downtimes
- CMDB CIs
Supported versions and products:
ZigiOps supports Jira, Jira Service Management, Data Center, and all ServiceNow modules and tables. Additionally, it can integrate with BMC Remedy, Cherwell, Dynatrace, Salesforce, NewRelic, and more.
Features:
- Bi-directional synchronization
- Conditional field mapping
- Custom triggers
- Data transformations
- Process automation
Payment model
Paid via Vendor
License type
Commercial