ZigiOps: Integrate Jira with ServiceNow

for
  • Supported
  • Jira Service Management

ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with ServiceNow, SalesForce, Dynatrace and more

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Agile integrations

With our no-code integration platform, unify and integrate data from multiple sources without replicating it. Minimize the risk of errors and reduce response time.

Seamless dataflow across systems

Connect 30+ enterprise software tools to improve communication between the teams and departments in your organization and dramatically increase efficiency.

Fully customizable and highly scalable

Scale up or down any project as you go. Customize any part of the integration process in a few clicks. You don’t need any coding or API knowledge - you can use our predefined actions, conditions and transformations.

More details

Integrate Jira and ServiceNow in a few steps with ZigiOps. Bridge the gap between DevOps and ITSM and improve your application lifecycle management (ALM).

ZigiOps gives you the possibility to automate the transformation of incidents and other requests to bugs and issues in real time. It guarantees a seamless end-to-end data flow within your organization and simplifies defect tracking and resolution.

Use case:

The ITSM team receives a new incident in ServiceNow, which appears to be caused by a software bug. They don’t need to manually log a new bug in Jira, though: ZigiOps creates it automatically.

Communication between the ITSM team and the developer assigned to work on it is easy, and no additional tools are required: it all takes place in the comments. Log files, traces, or other attachments can be synchronized, too.

Once the bug is fixed, the status of the ServiceNow incident updates automatically, notifying the end customer that their issue is resolved.

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