Skip to:

Marketplace

Bi-directional ServiceNow integration for Jira by ZigiOps

for

OVERALL RATINGS

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appNo-Code Jira ServiceNow Integration. Supports All Custom Fields

watch Bi-directional ServiceNow integration for Jira by ZigiOps video

👉 ZigiOps Bidirectional Jira–ServiceNow Dashboard

The ZigiOps dashboard provides real-time visibility into bidirectional Jira–ServiceNow integrations, showing active operations, processed records, and integration health.

ZigiOps offers a variety of systems to integrate

ZigiOps offers ready-to-use integration templates while allowing you to build custom integrations, define parameters, and create multiple workflows tailored to your needs.

No-code ServiceNow Jira integration in minutes

Use no-code conditional field mapping to define complex data relationships and dependencies with ease. Connect Jira and ServiceNow in minutes to keep teams aligned and collaboration running smoothly.

Supporting media

More details

📆 Book a demo | ✅ Free Trial | 💻 Demos/Tutorials

ZigiOps delivers bidirectional Jira ServiceNow integration, supporting all Jira fields including attachments, comments, custom fields, as well as ServiceNow incidents, cases, service requests, & custom records. With unlimited users & no limits on transferred entities or syncs, teams can handle complex enterprise cases without constraints.

ZigiOps enables no-code integrations with conditional field mapping, advanced logic, custom triggers, and data transformations to synchronize Jira and ServiceNow records in real time. Automated workflows keep issues, incidents, and changes aligned, improving visibility, collaboration, and resolution speed.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.0.0•for Confluence Cloud, Jira Cloud, Jira Product Discovery Cloud

Release date
Aug 5th 2022
Summary
Bi-directional integration between Jira and ServiceNow
Details

ZigiOps Jira ServiceNow’s integration core features:

  • Fully bidirectional Jira–ServiceNow integration
  • Automated record creation and updates in both systems
  • Support for multiple entity types, including:
    • Jira Tasks and Bugs
    • ServiceNow Incidents, Problems, and Service Catalog Tasks
  • Continuous synchronization using correlation logic
  • Real-time update propagation across the entire record lifecycle
  • Comments and attachments synchronization in both directions
  • Predefined field mappings with data transformation
  • Scheduled polling for reliable data detection
  • End-to-end lifecycle alignment between ITSM and development workflows
  • Fully no-code configuration, no scripts or plugins required

Check more details for our latest release here.

Have questions? Write us or chat with us.

Become a partner and get 20% off for your customers.

Find the installation details here.

Payment model
Paid via Vendor
License type
Commercial

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow