9
Customers have installed this app in at least 9 active instances.
    by 55 Degrees ABfor Jira Cloud
    Supported
    55 Degrees AB supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Identify problems quickly by understanding how issues move through workflows, where they get stuck, and how long they sit idle

    Identify problems quickly by understanding how issues move through workflows, where they get stuck, and how long they sit idle

    Identify problems quickly by understanding how issues move through workflows, where they get stuck, and how long they sit idle

    See how work really moves through your workflow

    Let the issue data show you where work gets stuck

    See where idle time is hurting your productivity

    The Workflow Usage Patterns Report helps you understand how people use your workflow by showing you where issues go next when they leave any workflow status. Use this information to streamline workflows or educate users!

    The Raw Workflow Data Report shows when an issue moves into a status, how long it stays there, how often it goes there, and how many assignees it has had. You can view this in Jira or export it to run your own reports!

    Our project-level Flow Efficiency report shows the percentage of time issues are being actively worked. See data overall, by priority, by issue type and more. See low numbers? Look for opportunities to reduce idle time.

    More details

    It is exceedingly difficult for Jira users to access data about how issues move through workflows - key information for targeting improvement efforts. Workflow Analyzer fixes that plus some!

    Workflow Analyzer provides three types of reports:

    • Raw Workflow Data - from any issue navigator query, access & download data that tell you when, how often, and how long issues went into and/or stayed in any particular workflow status.
    • Workflow Usage Patterns - from your project navigation, open this report to find out how people really use your workflow. Learn exactly where issues go when they leave certain workflow states.
    • Flow Efficiency - available from the project navigation and on any individual issue, learn how often work spends waiting to be worked on. Flow Efficiency is one of the most important yet underutilized improvement metrics there is. With flow efficiency you can see where to best focus your improvement efforts: honing your craft, removing obstacles that cause waiting time, or both

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.5
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    55 Degrees AB provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-09-04

    Summary

    New name and new UI

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Issue analyzer for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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