161
Customers have installed this app in at least 161 active instances.
161
Customers have installed this app in at least 161 active instances.
    by Alpha Servefor Jira Server 7.0.0 - 8.13.0 and Jira Data Center 7.0.0 - 8.13.0
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Alpha Serve supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Alpha Serve supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Enterprise-Grade solution for Jira Two-factor authentication with U2F support built by trusted Atlassian Solution Partner

    Enterprise-Grade solution for Jira Two-factor authentication with U2F support built by trusted Atlassian Solution Partner

    Enterprise-Grade solution for Jira Two-factor authentication with U2F support built by trusted Atlassian Solution Partner

    TOTP & U2F Support

    Flexible Settings

    Rich Access Logs

    Supports any mobile application, such as Google Authenticator, Microsoft Authenticator, 2STP, OTP Auth, Authy, and others. For U2F: use FIDO2/WebAuthn devices like Yubico Yubikey, NitroKey, TapID, Bluink Key, Feitian.

    Get more from a variety of app Settings: Whitelist IP addresses / IP ranges, enable Brute Force defense, Force certain groups to enable MFA, allow to Remember devices for fast login.

    Track and analyze users’ activity, search by username, or IP address. Export Authentication logs to CSV, XLS/XLSX.

    TOTP & U2F Support

    Flexible Settings

    Rich Access Logs

    Supports any mobile application, such as Google Authenticator, Microsoft Authenticator, 2STP, OTP Auth, Authy, and others. For U2F: use FIDO2/WebAuthn devices like Yubico Yubikey, NitroKey, TapID, Bluink Key, Feitian.

    Get more from a variety of app Settings: Whitelist IP addresses / IP ranges, enable Brute Force defense, Force certain groups to enable MFA, allow to Remember devices for fast login.

    Track and analyze users’ activity, search by username, or IP address. Export Authentication logs to CSV, XLS/XLSX.

    More details

    Enjoy a hassle-free and secure user login to Jira. The app combines simplicity with great user experience.

    Features

    • TOTP (RFC 6238 standard, use any mobile application that generates tokens, such as Google Authenticator, Microsoft Authenticator, 2STP, OTP Auth, Authy and others)
    • U2F Support (FIDO2/WebAuthn devices like Yubico Yubikey, NitroKey, TapID, Bluink Key, Feitian)
    • IP Whitelisting
    • Backup (Recovery) codes
    • Reset 2FA
    • Brute Force defense
    • Option to force users and groups to enable MFA
    • Remember Me
    • Option to force all users to enable MFA except certain groups
    • OAuth Whitelist (smooth integration with Confluence)
    • Data Center approved app: designed for high availability and performance at scale
    • Qualified technical support
    • Easy configuration and onboarding, helpful User Guide

    Trusted by leading enterprises like Salesforce, PwC, Samsung, IKEA, AUDI, Hitachi, Boeing, and hundreds of others.

    Start now with a trial or free demo.

    Also available for Confluence, Bitbucket, Bamboo, and Crowd.

    More details

    Enjoy a hassle-free and secure user login to Jira. The app combines simplicity with great user experience.

    Features

    • TOTP (RFC 6238 standard, use any mobile application that generates tokens, such as Google Authenticator, Microsoft Authenticator, 2STP, OTP Auth, Authy and others)
    • U2F Support (FIDO2/WebAuthn devices like Yubico Yubikey, NitroKey, TapID, Bluink Key, Feitian)
    • IP Whitelisting
    • Backup (Recovery) codes
    • Reset 2FA
    • Brute Force defense
    • Option to force users and groups to enable MFA
    • Remember Me
    • Option to force all users to enable MFA except certain groups
    • OAuth Whitelist (smooth integration with Confluence)
    • Data Center approved app: designed for high availability and performance at scale
    • Qualified technical support
    • Easy configuration and onboarding, helpful User Guide

    Trusted by leading enterprises like Salesforce, PwC, Samsung, IKEA, AUDI, Hitachi, Boeing, and hundreds of others.

    Start now with a trial or free demo.

    Also available for Confluence, Bitbucket, Bamboo, and Crowd.

    Reviews for cloud

    (10)Sign in to write a review

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    Reviews for server

    (10)
    Sign in to write a review
    by Franky Wibisono on 2020-08-18
    Nice and faster solution, easy to config and setup.
    1 out of 1 found this review helpful
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    Alpha Serve

    Hi Franky,

    Thank you for your feedback!

    Kind regards,

    Alpha Serve Support Team

    by Robert Morbitzer on 2020-02-17
    Nice solution. Great Support. Easy Setup.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Alpha Serve

    Hi Robert,

    Thank you for your feedback!

    Kind regards,

    Alpha Serve Support Team

    by Silviya Markova on 2020-01-09
    Very useful and easy to implement plugin, excelent support too.
    Was this review helpful?YesNo
    Alpha Serve

    Hi Silviya,

    Thank you for your feedback!

    Kind regards,

    Alpha Serve Support Team

    by Daniel Zauner on 2019-11-14
    We've successfully deployed 2FA on a closed-circuit JSD instance using this plugin as it was the only one with the proper options to meet the client's needs. Great support, very quick turnaround - we're actively recommending this app to clients who need 2FA / U2F deployed on a per-application level.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Alpha Serve

    Hi Daniel,

    Thank you for your feedback!

    Kind regards,

    Alpha Serve Support Team

    by Petro Mishchuk on 2019-06-18
    Amazing plug-in. We finally can use U2F Yubico keys as a two factor authentication. Highly recommended.
    Was this review helpful?YesNo
    Alpha Serve

    Hi Petro,

    Thank you for your feedback!

    Kind regards,

    Alpha Serve Support Team

    Reviews for Data Center

    (10)
    Sign in to write a review
    by Martin Seener on 2020-01-06
    This is already a mandatory tool for our Jira users, super easy to setup and use. The price is right and we had no issues with it since day one. It also has some comprehensive features like whitelisting and multi-key support that we really use daily. Recommended for all Jira installations! Thanks alot for this nice addon.
    Was this review helpful?YesNo
    Alpha Serve

    Hi Martin,

    Thank you for your feedback!

    Kind regards,

    Alpha Serve Support Team

    by Damian Wheeler (Otago) on 2019-08-23
    The developers at Alpha Serve have done a great job assisting us trialing and then implementing this plugin in Jira Data Center. We were impressed with how quickly they responding to us and that they took our suggestions for new functions and other refinements on board. Changes were implemented quickly too. The plugin itself suits our needs and is easy to configure. Users don't seem to have any trouble onboarding themselves either.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Alpha Serve

    Hi Damian,

    Thank you for your feedback!

    Kind regards,

    Alpha Serve Support Team

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$25050 users$450100 users$750250 users$1,500500 & upAdditional pricing details
    50 users$450/year100 users$750/year250 users$1,500/year500 users$2,000/year750 users$2,500/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Alpha Serve provides support for this app.

    Alpha Serve provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 3.5.6 Jira Server 7.0.0 - 8.13.0 Released 2020-10-20

    Summary

    Application fixes and improvements

    Details

    • [IMPROVED] Application security

    Versions

    Version 3.5.6 Jira Data Center 7.0.0 - 8.13.0 Released 2020-10-20

    Summary

    Application fixes and improvements

    Details

    • [IMPROVED] Application security

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate 2FA for Jira: U2F & TOTP via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for 2FA for Jira: U2F & TOTP. You're prompted to log into MyAtlassian. 2FA for Jira: U2F & TOTP begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older 2FA for Jira: U2F & TOTP versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate 2FA for Jira: U2F & TOTP via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for 2FA for Jira: U2F & TOTP. You're prompted to log into MyAtlassian. 2FA for Jira: U2F & TOTP begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older 2FA for Jira: U2F & TOTP versions compatible with your instance, you can look through our version history page.

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