OVERALL RATINGS
INSTALLS
1,863
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appEnrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint

Connect JSON, CSV, SQL or REST based data sources
Connect SQL databases
MySQL, PostgreSQL, Snowflake, Oracle, IBM Db2, MSSQL
OAuth 2 connector for Salesforce, Sharepoint, Azure, Okta, Google API, BigQuery, MS Dynamics 365
URL API data source responding with JSON or XML
Sync custom field options from APIs & databases
Periodically sync native Jira custom fields like select-list, checkbox or radio button, using REST, SQL or OAuth2 from external sources like Salesforce, Sharepoint, Azure, Snowflake
Enrich workflows with external values
Enhance ITSM Setup. Real time data source searches
Accelerate ITSM workflows
Search data source in real-time with issue related variables and display HTML templates
Update custom fields dependant on selection
Auto-populate Jira fields after issue creation
Supporting media
Editions
This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.
Standard
Onboard your team and scale fast
Includes:
REST & URL Data Source
Database Data Source
File Data Source
Salesforce Data Source
Local Jira Data Source
Advanced
Unlock the full range of app features
Everything from Standard, plus:
Converter Data Source
Historical Data for Dependent Fields
Backup, Restore & Transfer
Increased Field Configuration Limit
Increased Datasource Limit
More details
Use cases
- Synchronize custom field options with external list
- Search fields for large data/asset sets
- Dependant fields that depend on other issue values
- Real-time info panels
- JSM create request support
- Dedicated asset fields to link them with issues
Features
- REST API / URL data source with native pagination support
- Database support for MySQL, PostgreSQL, Oracle, IBM Db2, MSSQL or Snowflake SQL
- Salesforce connector support
- OAuth 2.0 support: Google, Sharepoint, Github & Azure AD
- Issue based variables for context information
- HTML template support (advanced tables)
- Convert data with JavaScript
- Synchronising field options
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About codefortynine
- Atlassian Platinum Marketplace Partner serving 20,000+ customers, 2.5+ million users, in 150+ countries.
- Trusted by enterprise customers for its stability, reliability & dedicated customer support
- Atlassian Partner of the Year 2022 in the ITSM App category
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programTrust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerIntegration permissions
External Data for Jira Fields integrates with your Atlassian app
Version information
Version 3.1.0•for Jira Cloud
- Release date
- Oct 23rd 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial