External Data for Jira Fields

by codefortynine

works with Jira Cloud

OVERALL RATINGS
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SUPPORT: Partner Supported
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Overview

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Installation

Key highlights of the appEnrich custom fields with external data from REST API, Postgres, MySQL, Salesforce, Azure, Oracle, Snowflake, SharePoint, Assets

watch External Data for Jira Fields video

Connect JSON, CSV, SQL or REST based data sources

Connect SQL databases

MySQL, PostgreSQL, Snowflake, Oracle, IBM Db2, MSSQL

OAuth 2 connector for Salesforce, Sharepoint, Azure, Okta, Google API, BigQuery, MS Dynamics 365

URL API data source responding with JSON or XML

Sync custom field options from APIs & databases

Periodically sync native Jira custom fields like select-list, checkboxes or radio buttons, using REST, SQL or OAuth2 from external sources like Salesforce, Sharepoint or Snowflake

Enrich workflows with external values

Enhance ITSM Setup. Real time data source searches

Accelerate ITSM workflows

Search data source in real-time with issue related variables and display HTML templates

Update custom fields dependant on selection

Auto-populate Jira fields after issue creation

Supporting media

Editions

This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.

Standard

Onboard your team and scale fast

Includes:

REST & URL Data Source
Database Data Source
File Data Source
Salesforce Data Source
Local Jira Data Source

Advanced

Unlock the full range of app features

Everything from Standard, plus:

Converter Data Source
Historical Data for Dependent Fields
Backup, Restore & Transfer
Increased Field Configuration Limit
Increased Datasource Limit

More details

Use cases

Synchronize custom field options with external list
Search fields for large data/asset sets
Dependant fields that depend on other issue values
Real-time info panels
JSM create request support
Dedicated asset fields to link them with issues

Features

REST API / URL data source with native pagination support
Database support for MySQL, PostgreSQL, Oracle, IBM Db2, MSSQL or Snowflake SQL
Salesforce connector support
OAuth 2.0 support: Google, Sharepoint, Github & Azure AD
Issue based variables for context information
HTML template support (advanced tables)
Convert data with JavaScript
Synchronising field options

ℹ️ Unlock Full Potential of External Data for Jira Fields with the Free Extension App

About codefortynine

Atlassian Platinum Marketplace Partner serving 20,000+ customers, 2.5+ million users, in 150+ countries.
Trusted by enterprise customers for its stability, reliability & dedicated customer support
Atlassian Partner of the Year 2022 in the ITSM App category

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Trust center

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Access the partner's trust center to review their security, compliance and privacy information for this app.

Check out partner trust center

Integration permissions

External Data for Jira Fields integrates with your Atlassian product

Version information

Version 2.2.0•for Jira Cloud

Release date: Aug 19th 2025
Summary: Minor version update
Details: What's new:
Jul 25: Native JSM Support for Extension Fields
Jul 25: Request Participants Added as a Dependant Field Target
May 25: Search Field Migration Action
Apr 25: Parsing for Custom Date-Time Inputs in Info Panels
Apr 25: Update Auth Token via API
Mar 25: Default Search Value Support
Mar 25: Inline Edit Support for Extension Search Fields
Feb 25: Added Filter in GET_ACCOUNT_ID_BY_MAIL function
Jan 25: Extension Fields – Support for New Transition View
Jan 25: Extension Search Fields – Inline Editing
Jan 25: Release of Advanced Plan
Dec 24: Backup, Restore & Transfer Configuration
Dec 24: Data Action - Historical Data for Depedant Fields
Nov 24: Double Curly Bracket Syntax Support
Nov 24: Expression Function – Regex Replace
Sep 24: Hide in Customer Portal Detail View
Aug 24: Dependant Field & Info Panel - Force Array Result Option
...
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Payment model: Paid via Atlassian
License type: Commercial