• New feature: Adding translation of comments as internal comments. This helps agents that only speak the main language understand what other agents are doing.
• Improvement: Introduced character limit for language detection to avoid incorrect language detections due to foreign language email signatures.
• Improvement: (Server-only) Process translations asynchronously. This leads to faster comment added event processing, but a user might have to refresh the UI after adding a comment.
• Small bugfixes

Note that versions 1.1.0 and 1.1.1 were private releases.

Updated the language list in the front end. This also fixes translation of some languages that have been renamed by the Google Translate API in the past months, such as Chinese.

If your messages weren't translated, the customer language custom field wasn't updated before this release.

• Fixes a bug where a non-default screen layout would prevent the app from functioning
• Fixes caching problems
• New logo