Mailbox for Jira

by Atlas Cloudlet

works with Jira Cloud

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported

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Overview

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Privacy & Security

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Installation

Key highlights of the appForward emails to Jira. They’ll appear as comments on the right work item. Just forward them to: my_company+issue@jira.email

Connect your inbox to Jira Work Items

Let team members send emails directly to a unique address assigned to each Jira issue. All messages and attachments appear on the work item page - no copy-pasting needed.

JQL-Ready Email Search

Leverage full JQL power to search for work items by email content. Query message content with issue.property[mail].body - for example:
issue.property[mail].body ~ "customer feedback"

From Inbox to Work Item - Instantly

Stop wasting time copying emails into Jira. Forward messages to a dedicated address and view them - along with attachments - right inside your work item. Contextual, convenient, clean.

More details

Tired of keeping email conversations separate from your Jira work items?

Now you can effortlessly link them together!

Each Jira work item gets a unique email address. Simply forward relevant emails, and the full conversation — including embedded images and attachments — will appear under the Mailbox tab.

Embedded images are displayed inline for better context
Attachments are listed and available for direct download
No more switching between inbox and work item — all essential communication stays in one place

Stay organized, save time, and never lose important context again.

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Mailbox for Jira integrates with your Atlassian app

Version information

Version 1.4.0-AC•for Jira Cloud

Release date: Sep 17th 2025
Summary: Required scopes changed
Details: Required scopes changed:
Added: act_as_user
Payment model: Paid via Atlassian
License type: Commercial