3
Customers have installed this app in at least 3 active instances.
    by Atlas Inc.for Jira Cloud
    Supported
    Atlas Inc. supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Attach emails as comments. Just forward your message to: my_company+issue@jira.email

    Attach emails as comments. Just forward your message to: my_company+issue@jira.email

    Attach emails as comments. Just forward your message to: my_company+issue@jira.email

    Connect emails with issues

    Tight integration with JIRA JQL

    Organize information faster. Real timesaver

    Maybe some email conversation is related with issue and can provide contextual information, or maybe right now you don’t have time to update issue description?

    Seamless integration with JQL issue search functionality. Find issues by 'issue.property[mail].body' property. Example: issue.property[mail].body ~ "works"

    Provide context information instantly. Update issue description when you like.

    Do you have a lot of correspondence about JIRA issue in your email box? Would you like to link it with your issue? Now you can!

    More details

    Do you have a lot of correspondence about JIRA issue in your email box? Would you like to link it with your issue? Now you can! Easily include email conversation with content of your issue. Every issue gets unique email address. Just forward you emails there and they will appear in ‘Emails’ tab panel.

    *** Embedded images are included inside email and will be visible in Emails tab ***

    *** Attached files will be available to direct download in Emails tab ***

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1.25
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Atlas Inc. provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-02-15

    Summary

    Minor version update

    Details

    Support for embedded images and attached files

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Mail @ Issue (Send email to issue).
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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