Transform your JSD Portal into a mobile app, and allow your customers to reach you through an app with your company logo, name
Transform your JSD Portal into a mobile app, and allow your customers to reach you through an app with your company logo, name
Transform your JSD Portal into a mobile app, and allow your customers to reach you through an app with your company logo, name
Brand our app and let it be yours
Get a support app with your own logo and name
Instant updates through push notifications
Help your customers to stay connected from their mobile with simple access to all your service desk requests, ability to create new requests and to check opened, closed, created by me, created by anyone requests...
Allow your customers to use a Mobile app with Native UI elements, fast access to all requests info, ability to collaborate on the requests by adding comments, making status transitions, uploading attachments...
Your customer won't miss any new updates with Real-time push notifications on their Android and iOS Mobile devices
Brand our app and let it be yours
Get a support app with your own logo and name
Instant updates through push notifications
Help your customers to stay connected from their mobile with simple access to all your service desk requests, ability to create new requests and to check opened, closed, created by me, created by anyone requests...
Allow your customers to use a Mobile app with Native UI elements, fast access to all requests info, ability to collaborate on the requests by adding comments, making status transitions, uploading attachments...
Your customer won't miss any new updates with Real-time push notifications on their Android and iOS Mobile devices
Brand our app and let it be yours
Get a support app with your own logo and name
Instant updates through push notifications
Help your customers to stay connected from their mobile with simple access to all your service desk requests, ability to create new requests and to check opened, closed, created by me, created by anyone requests...
Allow your customers to use a Mobile app with Native UI elements, fast access to all requests info, ability to collaborate on the requests by adding comments, making status transitions, uploading attachments...
Your customer won't miss any new updates with Real-time push notifications on their Android and iOS Mobile devices
More details
Get your own branded Mobile for Jira Service Desk Portal app with all its functionalities, and allow your customers to reach you and get support from your company's mobile app.
The Mobile applications will allow your Jira service desk customers to view and interact with your issues on the go with a user-friendly interface.
Collaborating faster than ever:
- Create and transition requests
- Collaborate with agents comments to the request
- Add multiple attachments to your request
- Get a real-time push notification of important updates
- Filter your open requests, closed, created by you...
- And much much more...
for more details check this link.
More details
Get your own branded Mobile for Jira Service Desk Portal app with all its functionalities, and allow your customers to reach you and get support from your company's mobile app.
The Mobile applications will allow your Jira service desk customers to view and interact with your issues on the go with a user-friendly interface.
Collaborating faster than ever:
- Create and transition requests
- Collaborate with agents comments to the request
- Add multiple attachments to your request
- Get a real-time push notification of important updates
- Filter your open requests, closed, created by you...
- And much much more...
for more details check this link.
More details
Get your own branded Mobile for Jira Service Desk Portal app with all its functionalities, and allow your customers to reach you and get support from your company's mobile app.
The Mobile applications will allow your Jira service desk customers to view and interact with your issues on the go with a user-friendly interface.
Collaborating faster than ever:
- Create and transition requests
- Collaborate with agents comments to the request
- Add multiple attachments to your request
- Get a real-time push notification of important updates
- Filter your open requests, closed, created by you...
- And much much more...
for more details check this link.
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Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$900 | 25 users$1,500 | 50 users$2,000 | 100 users$2,500 | 250 users$3,000 | 500 & upAdditional pricing details |
| 50 users$2,000/year | 100 users$2,500/year | 250 users$3,000/year | 500 users$5,000/year | 750 users$5,600/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).
- Do you offer academic, community, or open-source licenses for cloud apps?
Academic, community and open source licenses are not available for cloud apps.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Infosysta is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Infosysta is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Infosysta is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2019-07-12
Summary
Minor version update
Details
Minor version updateVersions
Version 1.1.0 • Jira Server 7.2.0 - 7.13.5 • Released 2019-03-14
Summary
Mobile for JSD Portal Branded is now DataCenter compatible
Details
- Adding support to the new DataCenter Role.
- Support the newest Jira version.
- Enhancing notification procedures.
- General Improvements.
Versions
Version 1.1.0 • Jira Data Center 7.2.0 - 7.13.5 • Released 2019-03-13
Summary
Mobile for JSD Portal Branded is now DataCenter compatible
Details
- Adding support to the new DataCenter role.
- Adding support to the newest Jira version.
- General enhancements.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Mobile for JSD Portal Branded via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Mobile for JSD Portal Branded. You're prompted to log into MyAtlassian. Mobile for JSD Portal Branded begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Mobile for JSD Portal Branded versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Mobile for JSD Portal Branded.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Mobile for JSD Portal Branded via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Mobile for JSD Portal Branded. You're prompted to log into MyAtlassian. Mobile for JSD Portal Branded begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Mobile for JSD Portal Branded versions compatible with your instance, you can look through our version history page.
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