Connect Customer Feedback & Support Suite to be in sync with Jira
Link & Push Requests to Jira
Link or move any incoming request (idea, ticket, question) from UseResponse to Jira and view linked issue right inside UseResponse
Push Issues from Jira to UseResponse
Move any issue from Jira to create new ticket in UseResponse to automatically assign it to the right agent from your team
Keep it in Sync
Connected issues and requests are in sync between each other in statuses, comments and priorities
UseResponse is a customer feedback tool with ideas management solution. It provides also support suite to manage all your requests in one inbox from more than 10 channels in a simple & smart way.
This integration allows you to sync incoming requests to UseResponse and either move them or link them with Jira Issues.
It's two way integration, so any of the incoming issues into Jira could be moved to UseResponse and be in complete sync between 2 systems.
Privacy and security
Settings on UseResponse End