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Customers have installed this app in at least 4 active instances.
    by UseResponse Inc.for Jira Server 7.0.0 - 8.4.0
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    UseResponse Inc. supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Connect Customer Feedback & Support Suite to be in sync with Jira

    Connect Customer Feedback & Support Suite to be in sync with Jira

    Connect Customer Feedback & Support Suite to be in sync with Jira

    Link & Push Requests to Jira

    Push Issues from Jira to UseResponse

    Keep it in Sync

    Link or move any incoming request (idea, ticket, question) from UseResponse to Jira and view linked issue right inside UseResponse

    Move any issue from Jira to create new ticket in UseResponse to automatically assign it to the right agent from your team

    Connected issues and requests are in sync between each other in statuses, comments and priorities

    More details

    UseResponse is a customer feedback tool with ideas management solution. It provides also support suite to manage all your requests in one inbox from more than 10 channels in a simple & smart way.

    This integration allows you to sync incoming requests to UseResponse and either move them or link them with Jira Issues.

    It's two way integration, so any of the incoming issues into Jira could be moved to UseResponse and be in complete sync between 2 systems.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    UseResponse Inc. provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    Versions

    Version 1.0.3-SNAPSHOT Jira Server 7.0.0 - 8.4.0 Released 2019-10-09

    Summary

    Compatibility with Jira 8.4

    Details

    Added compatibility with Jira 8.4

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate UseResponse Support Suite for Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older UseResponse Support Suite for Jira versions compatible with your instance, you can look through our version history page.

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