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UseResponse Support Suite for Jira

works with Jira Server 7.0.0 - 8.13.6 and more

OVERALL RATINGS

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Explore migration program

Key highlights of the appConnect Customer Feedback & Support Suite to be in sync with Jira

Link & Push Requests to Jira

Link or move any incoming request (idea, ticket, question) from UseResponse to Jira and view linked issue right inside UseResponse

Push Issues from Jira to UseResponse

Move any issue from Jira to create new ticket in UseResponse to automatically assign it to the right agent from your team

Keep it in Sync

Connected issues and requests are in sync between each other in statuses, comments and priorities

Supporting media

More details

UseResponse is a customer feedback tool with ideas management solution. It provides also support suite to manage all your requests in one inbox from more than 10 channels in a simple & smart way.

This integration allows you to sync incoming requests to UseResponse and either move them or link them with Jira Issues.

It's two way integration, so any of the incoming issues into Jira could be moved to UseResponse and be in complete sync between 2 systems.

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

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