OVERALL RATINGS
INSTALLS
2
We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appConnect Customer Feedback & Support Suite to be in sync with Jira
Link & Push Requests to Jira
Link or move any incoming request (idea, ticket, question) from UseResponse to Jira and view linked issue right inside UseResponse
Push Issues from Jira to UseResponse
Move any issue from Jira to create new ticket in UseResponse to automatically assign it to the right agent from your team
Keep it in Sync
Connected issues and requests are in sync between each other in statuses, comments and priorities
Supporting media
More details
UseResponse is a customer feedback tool with ideas management solution. It provides also support suite to manage all your requests in one inbox from more than 10 channels in a simple & smart way.
This integration allows you to sync incoming requests to UseResponse and either move them or link them with Jira Issues.
It's two way integration, so any of the incoming issues into Jira could be moved to UseResponse and be in complete sync between 2 systems.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.