276
Customers have installed this app in at least 276 active instances.
    by Zoom Video Communicationsfor Jira Cloud
    Supported
    Zoom Video Communications supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    Start or schedule a Zoom video meeting to quickly resolve issues in Jira Service Desk

    Start or schedule a Zoom video meeting to quickly resolve issues in Jira Service Desk

    Start or schedule a Zoom video meeting to quickly resolve issues in Jira Service Desk

    Resolve issues faster

    Easy to join, easy to use

    Share screens

    Quickly resolve incidents with face-to-face meetings

    With Zoom your customers can join via desktop, mobile, or conference room from a simple link

    Showing is telling. Share screens, whiteboard, or take controls to resolve issues

    More details

    Jira Service Desk is a modern customer service and ticketing system used by 25000+ organizations to help solve their customer issues quickly. When a customer has a complex problem, or an agent receives a difficult request, having a video meeting leads to quicker resolution with better customer sentiment.

    Zoom’s Jira Service Desk Integration allows you to easily start or schedule a Zoom meeting directly from the Jira Service Desk ticket.

    Once the meeting is completed the comment will be updated with the meeting summary. If you recorded the meeting, the link to the recording and transcript will also appear here.

    Please refer to https://zoomappdocs.docs.stoplight.io/jira-service-desk for installation instructions.

    Reviews for cloud

    (3)
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    by Hailin Zhang on 2019-03-25
    Will there be a release for jira server version? Regards
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    by Daniel Alonso on 2019-02-11
    Great app especially because it saves the summary of the meeting, and allows to create meetings related to an specific issue directly on Jira. It saves you some clicks creating and scheduling meetings on request.
    3 out of 3 found this review helpful
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Zoom Video Communications provides support for this app.

    Vendor support resources

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    Versions

    Jira Cloud Released 2019-02-07

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Zoom Integration for Jira Service Desk.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.