18
2,201
Customers have installed this app in at least 2,201 active instances.

    Zoom for Jira & Service Desk

    by Zoom Video Communicationsfor Jira Cloud
    Supported
    Zoom Video Communications supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Free app

    Solve issues quickly and close service tickets faster by starting and scheduling a Zoom video meeting

    Solve issues quickly and close service tickets faster by starting and scheduling a Zoom video meeting

    Solve issues quickly and close service tickets faster by starting and scheduling a Zoom video meeting

    Resolve issues faster

    Easy to join, easy to use

    Share screens

    Quickly resolve incidents with face-to-face meetings

    With Zoom your customers can join via desktop, mobile, or conference room from a simple link

    Showing is telling. Share screens, whiteboard, or take controls to resolve issues

    More details

    The Zoom integration for Jira Software and Service Desk allows you to easily start or schedule a Zoom meeting directly from the Jira Software ticket or Service Desk issue.

    Once the meeting is completed the comment will be updated with the meeting summary. If you recorded the meeting, the link to the recording and transcript will also appear here.

    Zoom Video Communications brings teams together to get more done in a frictionless video environment. The easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows.

    For installation instructions please refer to https://zoomappdocs.docs.stoplight.io/atlassian

    Reviews for cloud

    (18)
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    by Michael Ritter on 2021-03-02
    This App need a Update like more Options, Languages and more. Hope it comes a Update.
    1 out of 1 found this review helpful
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    by Rob Peterson on 2021-02-02
    Love the app when it is just with Jira... you can create specific project channels that update with information in Zoom to keep everyone in the loop... when paired with Service Desk, all you can do is start a meeting... Meh.
    1 out of 1 found this review helpful
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    by Benoit Seguin on 2020-06-09
    When will it be release for server version?
    3 out of 3 found this review helpful
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    by Joseph White on 2020-06-08
    Awesome integration add-on, makes the customer support process smoother
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    Reviews for server

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Zoom Video Communications provides support for this app.

    Vendor support resources

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud • Released 2019-11-17

    Summary

    New API version (2)

    Details

    New API version (2)

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Zoom for Jira & Service Desk.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.