Zoom for Jira & Service Desk
Solve issues quickly and close service tickets faster by starting and scheduling a Zoom video meeting
Resolve issues faster
Quickly resolve incidents with face-to-face meetings
Easy to join, easy to use
With Zoom your customers can join via desktop, mobile, or conference room from a simple link
Showing is telling. Share screens, whiteboard, or take controls to resolve issues
The Zoom integration for Jira Software and Service Desk allows you to easily start or schedule a Zoom meeting directly from the Jira Software ticket or Service Desk issue.
Once the meeting is completed the comment will be updated with the meeting summary. If you recorded the meeting, the link to the recording and transcript will also appear here.
Zoom Video Communications brings teams together to get more done in a frictionless video environment. The easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows.
For installation instructions please refer to https://zoomappdocs.docs.stoplight.io/atlassian
Privacy and security
Zoom for Jira & Service Desk integrates with your Atlassian product. This remote service can:
- View email addresses of users
- Act on a user's behalf, even when the user is offline
- Write data to the host application
- Read data from the host application
Authenticate to your Zoom account the first time you connect.