Zoom for Jira & Service Desk

for Jira Cloud
2,756 installs
  • Supported
  • Jira Service Management
Free app

Solve issues quickly and close service tickets faster by starting and scheduling a Zoom video meeting

YouTube's thumbnail image for the video.

Resolve issues faster

Quickly resolve incidents with face-to-face meetings

Easy to join, easy to use

With Zoom your customers can join via desktop, mobile, or conference room from a simple link

Share screens

Showing is telling. Share screens, whiteboard, or take controls to resolve issues

More details

The Zoom integration for Jira Software and Service Desk allows you to easily start or schedule a Zoom meeting directly from the Jira Software ticket or Service Desk issue.

Once the meeting is completed the comment will be updated with the meeting summary. If you recorded the meeting, the link to the recording and transcript will also appear here.

Zoom Video Communications brings teams together to get more done in a frictionless video environment. The easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows.

For installation instructions please refer to https://zoomappdocs.docs.stoplight.io/atlassian

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has not completed the Security Self-Assessment Program. Learn more


Integration Details

Zoom for Jira & Service Desk integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Act on a user's behalf, even when the user is offline
  • Write data to the host application
  • Read data from the host application


Authenticate to your Zoom account the first time you connect.