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New Exalate Connector for Jira Sync (Two-Way Integration)

works with Jira Cloud
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OVERALL RATINGS

SUPPORT

  • Partner Supported

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Reviews for cloud

4.8/ 5

Based out of 12 reviews

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 12 reviews

  • Wouter Dumon

    Posted on Sep 25, 2026

    We've been using Exalate for over four years now, and it's been an amazing experience! The app has been rock-solid all this time and no issues at all on Exalate's side. What really stands out is their support team togheter with their custom "chat gpt" that really knows what it's talking about (aida); they're super helpful and always willing to go the extra mile, even jumping on calls to sort things out when needed. If you're looking for a reliable solution for Jira synchronization, I can't recommend Exalate enough!

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hello Wouter,

      Thank you so much for the kind words! We’re thrilled to hear that Exalate has been rock-solid for you over the past four years. It’s especially great to hear that our Support team and Aida have been helpful. We truly appreciate your trust and recommendation!

      Regards,

      Riddhi

  • paul.langham

    Posted on Sep 22, 2026

    Overall the solution is good and does what it says. Support has been very good and quick to respond and more importantly, resolve issues. Lots on online community forums for more technical issues. I would recommend.

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hello Paul,

      Thank you so much for the great feedback! Really appreciate you highlighting the support experience and community resources. Glad to hear Exalate is working well for you!

      Regards,

      Riddhi

  • Federspiel Ramon

    Posted on Sep 21, 2026

    The Exalate Plugin helps us to keep work items between Jira and Azure DevOps synced. The automated synchronization is less error prone in a heterogenous environment with different development teams to a manual transfer of the work items. The Support team is always helpful and responds quite quickly to any requests.

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hello Ramon,

      Thank you for the great feedback! We’re glad to hear Exalate is helping simplify synchronization between Jira and Azure DevOps, and that you’ve had a positive experience with our Support team. We really appreciate it!

      Regards,
      Riddhi

  • Madelene Wärja

    Posted on Aug 25, 2026

    The Exalate Supporters are very helpful and have a very good knowledge of their product so when issues occurs or when having questions they are able to answer and help in a very short time.

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hello Madelene,

      Thank you for the kind feedback! We’re glad to hear that our Support team has been helpful and responsive. We’ll be sure to share your feedback with the team!

      Regards,

      Riddhi

  • APEX

    Posted on Aug 21, 2026

    For our company, Exalate is the best integration tool. Overall, Exalate has improved efficiency, reduced operational overhead, and made collaboration between teams and systems much easier. It has become a valuable tool for keeping our workflows connected and helping our company work more effectively.

    Was this review helpful?•
    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hello,

      Thank you for the wonderful feedback! We’re glad to hear that Exalate has improved efficiency, reduced operational overhead, and made collaboration easier for your teams. It’s great to know we’re helping keep your workflows connected.

      Regards,

      Riddhi

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