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Salesforce to Jira Service Management AI-first Import

works with Jira Cloud, Jira Server 7.0.0 - 8.5.14, Jira Server 7.0.0 - 8.5.14, Jira Cloud and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

Key highlights of the appAI-ready Jira import. Fast, secure, and automated migration from Salesforce to Jira Service Management – no coding

watch Salesforce to Jira Service Management AI-first Import video

Simple data migration from Salesforce to Jira

Simplify your workflow with our Salesforce and Jira migration services with no coding. An intuitive tool automates the entire process, delivering fast, secure, accurate AI-ready data transfer.

Custom Ticket Fields' Mapping

Take full control of your Salesforce to Jira migration:

  • Select the data you want to move
  • Adjust default & custom field mappings
  • Preserve ticket relationships & structure
  • Ensure accurate, connected results

Free Demo Migration: test migration results first

Free Demo Migration lets you quickly test your Salesforce to Jira migration in minutes. To validate a successful Salesforce import tickets process, migrate 20 tickets, and review the results before full migration.

More details

Discover the easiest method for migrating your data from Salesforce to Jira Service Management!

WHAT RECORDS CAN YOU MOVE

  • 🎫 Cases with 📎 Attachments
  • 💬 Public and 📝 Private Notes
  • 👤 Customers
  • 🏢 Accounts
  • 🧑‍💼 Agents
  • 🧩 Custom Fields
  • 🏷️Tags

MIGRATION SERVICES

Experience the magic of automated migration, effortlessly transferring your help desk data without delays or the need for coding expertise. But that's not all – you can also migrate to Jira Service Management from platforms like

  • Zendesk
  • Freshdesk
  • CSV
  • Freshservice
  • Groove
  • Intercom

Take your Salesforce to Jira data migration up a notch with our Custom Migration Services. Experience personalized attention and tailored settings for a smoother transition!

WHAT ABOUT SECURITY

Help Desk Migration's security has been strengthened with:

  • An 'A' grade in recent penetration testing.
  • Meeting CASA Tier 2 standards.
  • Official verification from Google for our migration app.

Check other Help Desk Migration reviews on Capterra and G2.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.0.0for Jira Cloud, Jira Cloud 7.0.0 - 8.5.14

Release date
Mar 14th 2019
Summary
Salesforce to Jira Service Management AI-first Import
Details

Salesforce Service Cloud to JSM Migration Options

  • Skip attachments: Exclude attachments from migration to speed up the process or reduce data volume.
  • Migrate inline images as attachments: Transfer images embedded in tickets as attachments to preserve visual context.
  • Select records for Demo: Choose specific records to include in a Demo Migration and test the process before a full migration.
  • Migrate the newest records first: Prioritize recent and relevant tickets to migrate first, ensuring your team can continue working smoothly.
  • Add a new tag to tickets: Automatically tag migrated tickets for easier tracking, filtering, and reporting in the new platform.
Payment model
Paid via Vendor
License type
Commercial

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