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Help Scout to Jira Service Management Import

works with Jira Cloud, Jira Server 7.0.0 - 8.5.14, Jira Server 7.0.0 - 8.5.14, Jira Cloud and more

OVERALL RATINGS

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Explore migration program

Key highlights of the appSmart migration from Help Scout to Jira Service Management. Fast, Secure, and Downtime-Free

watch Help Scout to Jira Service Management Import video

Import Help Scout to Jira Service Management

Start easy AI-ready migration from Help Scout to Jira. Our no-code Migration Wizard automates the process and protects your data, ensuring integrity and compliance with SOC 2 Type II, Type III, and GDPR.

Improve migration with precise data mapping

Fully automated Help Scout to Jira Service Management migration built for accuracy and speed. Filter the data you need, customize field mapping, validate results in advance, and migrate with confidence.

Free Demo Migration: test migration results first

Use the Help Desk Migration app to preview how Help Scout data will look in Jira. Map fields, tickets, and related records. Test Help Scout to Jira with 20 samples.
For special requirements, contact our experts.

More details

Import Help Scout data to Jira Service Management securely and without downtime. Use our Migration Wizard for field mapping, accurate demo migrations, and a smooth move to JSM.

WHAT RECORDS CAN YOU TRANSFER

  • 🎫Tickets (conversations) with  🖇️attachments
  • 📝Public notes
  • 👤Contacts
  • 🏢 Organizations
  • 🧑‍💼Agents
  • 🧩 Custom Fields
  • 🏷️Tags
  • 📒KB

MIGRATION SERVICES

Take your ITSM to the next level by importing data from Help Scout to Jira Service Management.
We can also migrate data from over 90 platforms, to enlist a few:

  • Zendesk
  • Freshdesk
  • CSV
  • Freshservice
  • Service Now

BENEFITS OF HELP SCOUT TO JSM MIGRATION 

  • Unlimited free Demo Migrations 
  • Detailed fields mapping
  • Fast migration process with no business downtime

WE PRIORITIZE SECURITY MEASURES

Help Desk Migration's security portfolio boasts recent enhancements, including

  • Achieving an 'A' grade in the latest penetration testing
  • Compliance with CASA Tier 2 requirements

Discover what our customers say about us on Capterra and G2.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

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