Help Scout to Jira Service Management - Import
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appJira import. Import data from Help Scout to Jira Service Management data migration in fast, accurate, and completelyautomated way
Import Help Scout to Jira Service Management
To start your migration from Help Scout Jira Service Management migration, follow these steps:
- Connect your source and target platforms.
- Use the Migration Wizard to map your Help Scout data to Jira Service Management.
Data Mapping & Unlimited Free Demo Migration
Select records, map fields, and run a free Demo Migration to Jira Service Management.
A limited set of data will be transferred from Help Scout to your new JSM so you can review the results before the full migration.
Flexible and Expert-Guided Migration
Run Demo Migrations to Jira as many times as needed to perfect your setup. Full migration takes from a few hours to a few days, depending on data volume.
For special requirements, contact our experts.
More details
Import Help Scout data to Jira Service Management securely and without downtime. Use our Migration Wizard for field mapping, unlimited demo migrations, and a smooth move to JSM.
WHAT RECORDS CAN YOU TRANSFER
- 🎫Tickets (conversations) with 🖇️attachments
- 📝Public notes
- 👤Contacts
- 🏢 Organizations
- 🧑💼Agents
- 🧩 Custom Fields
- 🏷️Tags
- 📒KB
MIGRATION SERVICES
Take your ITSM to the next level by importing data from Help Scout to Jira Service Management.
We can also migrate data from over 80 platforms to enlist a few:
- Zendesk
- Freshdesk
- CSV
- Freshservice
- Service Now
BENEFITS OF HELP SCOUT TO JSM MIGRATION
- Unlimited free Demo Migrations
- Detailed fields mapping
- Fast migration process with no business downtime
WE PRIORITIZE SECURITY MEASURES
Help Desk Migration's security portfolio boasts recent enhancements, including
- Achieving an 'A' grade in the latest penetration testing
- Compliance with CASA Tier 2 requirements
Discover what our customers say about us on Capterra and G2.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud, Jira Cloud 7.0.0 - 8.5.14
- Release date
- Mar 14th 2019
- Summary
- Import Help Scout to Jira Service Management
- Details
MIGRATIONS OPTIONS
Enhance your data transfer with built-in options:
- Migrate Help Scout customers associated with tickets
Seamlessly transfer customers linked to tickets, preserving your historical context. Outdated or unused information can be left behind to keep your new system clean. - Migrate inline images as attachments
Any images embedded in your tickets will be transferred as attachments, ensuring no visual information or context is lost. - Migrate the newest records first
Prioritize the most recent and relevant data to be migrated first to your new Jira platform. It will help your team continue working without delays. - Add a new tag to tickets
Automatically tag migrated tickets for easy tracking, filtering, and reporting in your new Jira instance. - Select records for Demo
Choose specific records from Help Scout to include in your Demo Migration, allowing you to test and review the process with a limited set of data before running the full migration.
- Migrate Help Scout customers associated with tickets
- Payment model
- Paid via Vendor
- License type
- Commercial