559
Customers have installed this app in at least 559 active instances.
    by SaaSJetfor Jira Cloud
    Supported
    SaaSJet supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Generate status duration reports for Jira issues • Find unproductive delays on workflow

    Generate status duration reports for Jira issues • Find unproductive delays on workflow

    Generate status duration reports for Jira issues • Find unproductive delays on workflow

    Time Reports

    Chart Reports

    Pivot Table View

    Monitor status duration for Jira issues - time each assignee spent on each issue - average time spent in statuses - date of entry into a status - transition and status count.

    Get graphical view of all types of time reports. Select the Chart type you need: Pie, Bar, and Area.

    Monitor data using Pivot Table function. It allows you to analyze time reports more deeply.

    More details

    Reports:

    • Time in Status
    • Assignee Time
    • Average Time
    • Status Entrance Date
    • Time in Status per Date
    • Status Count
    • Transition Count

    Features:

    • Use Pivot Table view to get more deep data analysis
    • Present reports as charts
    • Get the cycle and lead time by grouping time in statuses
    • Monitor customized reports from the app at Jira dashboard with app’s Gadget
    • View status duration data about each ticket on Issue View Panel
    • Сhoose the time data format you prefer
    • Create multiple calendars to exclude breaks, non-working hours or holidays from the calculation
    • Extract the report as XLSX or CSV file and use external tools like Microsoft Excel or Google Spreadsheet to process the exported data

    Add-on works for Jira Software, Core and Service Desk, with classic and next-gen projects.

    Increase your team reporting with:

    Questions?

    Email us at support@saasjet.atlassian.net or request the free demo call.

    Reviews for cloud

    (19)
    Sign in to write a review
    by Uma Sanjeevi on 2020-12-14
    Time in Status is a great addon for JIRA - next level .. I have been using this plug if for my Value Stream Map view of my e2e delivery process. Very powerful data if you do use the jira board correctly. I have been playing with the tool NextGen and TimeInStatus that I do find that it can be improved and be more user friendly. I have given feedback to the support team and they are working on it. Awesome customer support from the support team - love the work from the support team. Thank you all
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    SaaSJet

    Dear Uma,

    On behalf of all of us at SaaSJet, I would like to thank you for sharing this great review about our product and our service at all! We are thrilled that you enjoyed your experience with us! Please feel free to reach out to our support center at support@saasjet.atlassian.net with any further comments, concerns, or suggestions you wish to share. We will happy to help always!

    We appreciate your business and look forward to serving you in the upcoming year.

    Sincerely,

    SaaSJet Support Team

    by Joseph Patin on 2020-03-18
    Nice app! Thanks a lot for the chart reports and gadget. Them helps me quickly go through the data I need.
    Was this review helpful?YesNo
    SaaSJet

    Hi Joseph,

    Thank you for your feedback. Our team's continuously working on new features and improvements, and glad to hear that!

    Regards,

    Natalia Ganzha

    Customer Success Manager

    by Mikel Vizcay on 2020-03-11
    Great addon, very useful for KPI purposes. After some testing, we found some pros and improvements: - Pros: very useful information for reporting and KPIs management. - Possible improvements: (1) Performance when trying to generate a report with large number of issue (more than 10k issues). (2) Every modification in a report, means to generate the report again. We will keep trying it. Thanks!
    1 out of 1 found this review helpful
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    SaaSJet

    Dear Mikel Vizcay,

    Thank you for your feedback. We're constantly working on our product updates.

    Best Regards

    Zoryana

    Customer Success Manager

    by Genrich Funches on 2019-06-26
    Good app at a decent price. It helps our team to easily monitor time spent on projects. Support is fast and responsive!
    Was this review helpful?YesNo
    SaaSJet

    Hi Genrich,

    Thank you very much for being our customer and your feedback!

    We are ready to keep our add-on highly useful for your company.

    Regards,

    Anatoliy Denys

    SaaSJet Support Team

    by Tom Marsland on 2019-05-07
    Nice plug-in! It gives all the data we need. Easy to use and quick support.
    Was this review helpful?YesNo
    SaaSJet

    Hi Tom,

    Thank you for the feedback!

    We're ready to help you with any questions or custom reports generation. Have a great day!

    Regards,

    Anatoliy Denys

    SaaSJet Support Team

    Reviews for server

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    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $3.5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1.15
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    SaaSJet provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2021-01-18

    Summary

    Major version 2.0 - Pivot table

    Details

    The Pivot table is available now with the following features:

  • Possibility to get time for any issues fields, any combination of issues attributes (e.g: Time is status per assignee or Assignee Time per Status).
  • The user can manipulate the data by math functions (Average, Min/Max, Median, Count, Sum, etc)
  • Represent data in numerical or %, etc
  • Highlight the cells using Conditional formatting
  • Sorting and Filtering
  • Three types of Layouts
  • Export
  • Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Time in Status for Jira Cloud.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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