109
Customers have installed this app in at least 109 active instances.
    by SaaSJetfor Jira Cloud
    Supported
    SaaSJet supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Generate reports of how long your issues stayed in a specific status

    Generate reports of how long your issues stayed in a specific status

    Generate reports of how long your issues stayed in a specific status

    Time in Status

    Apply Filters

    Data Export

    The add-on automatically measures a time spent in a specific status. This main function can get you a helicopter view on your team delivery in Jira Cloud.

    Use private or shared filters to generate reports on how long your issues have been staying in each status. This also includes multiple projects selections.

    Export your data as XLSX or CSV file and analyze it using Google Spreadsheets, Microsoft Excel etc.

    More details

    • Calculate a time spent on each issue status
    • Select private or shared filters to change the issues list
    • Exclude breaks, non-working hours or holidays from the calculation
    • Сhoose the time data format you prefer
    • Use external tools like Excel or Google Spreadsheet to process exported XLSX or CSV files
    • Generate Status Count and Transition Count reports
    • Set up permissions for team members to view reports and configure the add-on

    Questions? Just email us to get an answer support@saasjet.com.

    Reviews for cloud

    (8)
    Sign in to write a review
    by Tom Marsland on 2019-05-07
    Nice plug-in! It gives all the data we need. Easy to use and quick support.
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    SaaSJet

    Hi Tom,

    Thank you for the feedback!

    We're ready to help you with any questions or custom reports generation. Have a great day!

    Regards,

    Anatoliy Denys

    SaaSJet Support Team

    by Marcelo Lopez on 2019-04-15
    The Jira Cloud version of this plugin while seemingly supporting the "Time In Status" Does not export the actual "DateTime Inbound" for each status, which when someone who has a complex workflow that goes beyond simply capturing Linger Time within a particular workflows state could use those DateTime's to actually evaluate the ones team's workflow. Also, for someone to use the exported data usefully, one would have to convert the output format of DHM HM to simply minutes >M< because otherwise one cannot perform any mathematics for duration in any other day. If this were corrected, then this plugin would be much more useful.
    Was this review helpful?YesNo
    SaaSJet

    Dear Marcelo Lopez,

    Thank you for your feedback. We're constantly working on our product updates. Please contact us on support@saasjet.com so we can improve functionality for complex workflows.

    Regards,

    Anatoliy Denys

    SaaSJet Support Team

    by Jack Korabelnikov on 2019-04-02
    The developer has likely never heard about what User eXperience means. I can't even find where this report is. Their docs have zero guidance on where to pull this up. Waste of time.
    1 out of 1 found this review helpful
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    SaaSJet

    Hello Jack,

    Thank you for your remark about documentation and UX, we'll definitely use your case to improve it. Please contact me via support@saasjet.com so I can provide guidance and answer all the questions. Also, you could check our short video tutorial about how to start using add-on.

    Regards,

    Anatoliy Denys

    SaaSJet Support Team

    by Dino Tius on 2019-02-28
    Easy to use and provides useful information that I was looking for. I reported a bug and it was addressed and fixed within 24 hours
    Was this review helpful?YesNo
    SaaSJet

    Hello Dino,

    Thank you for the review and high rating!

    We're ready to help you with any questions or requests. Have a great day!

    Regards,

    Anatoliy Denys

    SaaSJet Support Team

    by Eitan Yomtovian on 2019-01-02
    When I try to insert to the App there is an error.
    Was this review helpful?YesNo
    SaaSJet

    Hello Eitan,

    Please contact us via support@saasjet.com. We'll help you with the issue.

    Regards,

    Anatoliy Denys

    SaaSJet Support Team

    Reviews for server

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $3.5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1.15
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    SaaSJet provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-05-17

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Time in Status for Jira Cloud.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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