53
Customers have installed this app in at least 53 active instances.
53
Customers have installed this app in at least 53 active instances.
    by SmartDraw Softwarefor Jira Cloud, Jira Server 7.9.0 - 8.10.1 and more versions
    Versions available for Jira Server 7.2.0 - 7.8.4
    Supported
    SmartDraw Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    SmartDraw Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Reporting for Agile, IT, and Business Teams

    Reporting for Agile, IT, and Business Teams

    Reporting for Agile, IT, and Business Teams

    Easy to Use Charts for All Your Teams

    Powerful In-Context Reporting for Decision Makers

    Customizable to Your Needs

    No-code charts let you visualize important metrics in real-time. Choose between gauges, bar, pie, line, stacked area charts, and more. Easy to use for all teams across the organization.

    Reports that provide context to metrics for agile development, and IT service management. Get the full picture across all your teams to make effective decisions and deliver value faster for your customers.

    VisualScript is flexible so you won't have to re-architect how your systems and teams work. You can customize the built-in reports or create any custom report using the built-in SDK and powerful report editor.

    Easy to Use Charts for All Your Teams

    Powerful In-Context Reporting for Decision Makers

    Customizable to Your Needs

    No-code charts let you visualize important metrics in real-time. Choose between gauges, bar, pie, line, stacked area charts, and more. Easy to use for all teams across the organization.

    Reports that provide context to metrics for agile development, and IT service management. Get the full picture across all your teams to make effective decisions and deliver value faster for your customers.

    VisualScript is flexible so you won't have to re-architect how your systems and teams work. You can customize the built-in reports or create any custom report using the built-in SDK and powerful report editor.

    More details

    VisualScript is the complete solution for building dashboards around day-to-day operational metrics, visualizing strategic plans, and connecting the dots for a complete picture of how your organization is performing on value creation and delivery across all your teams. You’ll get built-in reports:

    Standard

    • Excel style charts
    • Timelines
    • Grids
    • Gauges

    Agile & SAFe® Solution

    • Product Roadmap
    • Feature Roadmap
    • Program Increment Planning Boards
    • Epic Dependency
    • Issue Dependency
    • Sprint Burndown
    • Program Velocity

    ITSM Solution

    • Health Gauge
    • Ticket Activity
    • SLA Report
    • Time in Status
    • Problem Timeline
    • Capacity Flow

    ESM Solution

    • Human Resources
    • Facilities Management
    • Governance and Compliance
    • Finance

    Custom

    While reports are built to work for a variety of configurations, you can script any report using our editor to meet your organization’s specific needs. Unlock and transform your data for effective decisions across software, IT, and business teams.

    More details

    VisualScript is the complete solution for building dashboards around day-to-day operational metrics, visualizing strategic plans, and connecting the dots for a complete picture of how your organization is performing on value creation and delivery across all your teams. You’ll get built-in reports:

    Standard

    • Excel style charts
    • Timelines
    • Grids
    • Gauges

    Agile & SAFe® Solution

    • Product Roadmap
    • Feature Roadmap
    • Program Increment Planning Boards
    • Epic Dependency
    • Issue Dependency
    • Sprint Burndown
    • Program Velocity

    ITSM Solution

    • Health Gauge
    • Ticket Activity
    • SLA Report
    • Time in Status
    • Problem Timeline
    • Capacity Flow

    ESM Solution

    • Human Resources
    • Facilities Management
    • Governance and Compliance
    • Finance

    Custom

    While reports are built to work for a variety of configurations, you can script any report using our editor to meet your organization’s specific needs. Unlock and transform your data for effective decisions across software, IT, and business teams.

    Reviews for cloud

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    Reviews for server

    (5)
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    by Michael Armour on 2020-03-02
    The VisualScript team has been fantastic to work with. The created a proof of concept script for me that switched what was hours of work for me to just a couple mouse clicks. What a huge time-saver. The team is readily available to answer questions and point me in the right direction when needed. I highly recommend this tool for better visual reporting than the out of the box set of tools provided with the Atlassian products.
    1 out of 1 found this review helpful
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    by Kyle Dunst on 2020-02-11
    The VisualScript team worked to create a proof of concept dashboard gadget for my organization. Their availability and support was fantastic, and they were attentive to our feedback. Moreover, their new product bundling is an easy install and better than before. I recommend the product, but I'm giving 3 out of 4 stars because I think configuration could still be more intuitive and the velocity gadget we're using still displays too much white space on a 3-column dashboard.
    1 out of 1 found this review helpful
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    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$50050 users$800100 users$1,200250 users$1,800500 & upAdditional pricing details
    Up to 10 users
    $8
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.75
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    SmartDraw Software provides support for this app.

    SmartDraw Software provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-04-06

    Summary

    Updated Built-In Reports

    Details

    Updated Built-In Reports

    Versions

    Version 2.4 Jira Server 7.9.0 - 8.10.1 Released 2020-06-26

    Summary

    New report types and improvements

    Details

    New Report Types

    • [SD–3653] - Block Timeline
    • [SD–3665] - Bubble Timeline
    • [SD–3851] - Funnel Chart
    • [SD–3862] - Stacked Bar Chart
    • [SD–3863] - Grouped Bar Chart
    • [SD–3864] - Donut Chart
    • [SD–3865] - Stacked Bar Chart - Horizontal

    Improvements

    • [SD–3663] - VS - Update the Time in Status flowchart to not include statuses that have no time reported.
    • [SD–3859] - Update Linked Issues parameter across reports
    • [SD–3884] - Update standard reports to be able to count on other values besides issue count.
    • [SD–2993] - VS 2.0 - Issue Dependency - would be more convenient to the user to have an Options list for the link name field instead of having to type one in
    • [SD–3741] - Update Velocity Report to have it based off of sprints vs issues within a timeframe.
    • [SD–3855] - Add feature to allow for option to display shapes in cell or hyperlinked issue count value.
    • [SD–3857] - Add a resolved line on the capacity flow report, and add the resolved issue counts to expanded view.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate VisualScript Reports and Charts for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for VisualScript Reports and Charts for Jira. You're prompted to log into MyAtlassian. VisualScript Reports and Charts for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older VisualScript Reports and Charts for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate VisualScript Reports and Charts for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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