48
Customers have installed this app in at least 48 active instances.
48
Customers have installed this app in at least 48 active instances.
    by SmartDraw Softwarefor Jira Cloud, Jira Server 7.5.0 - 8.7.1 and more versions
    Versions available for Jira Server 7.2.0 - 7.4.6
    Supported
    SmartDraw Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    SmartDraw Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Cross Team Reporting at Scale

    Cross Team Reporting at Scale

    Cross Team Reporting at Scale

    Reporting at Scale

    Built-In Solutions

    Customizable

    Get the visibility you need across all your teams to make better decisions faster. With complete situational awareness, you'll be able to allocate team resources more efficiently and ship on schedule.

    Includes no-code reports for dashboards. Get product roadmaps, program increment, sprint burndown charts, visualize issue dependencies, and more. All built-in reports can be customized for your organization.

    VisualScript is flexible so you won't have to re-architect how your systems and teams work. You can customize the built-in reports or create any custom visual report using the built-in SDK.

    Reporting at Scale

    Built-In Solutions

    Customizable

    Get the visibility you need across all your teams to make better decisions faster. With complete situational awareness, you'll be able to allocate team resources more efficiently and ship on schedule.

    Includes no-code reports for dashboards. Get product roadmaps, program increment, sprint burndown charts, visualize issue dependencies, and more. All built-in reports can be customized for your organization.

    VisualScript is flexible so you won't have to re-architect how your systems and teams work. You can customize the built-in reports or create any custom visual report using the built-in SDK.

    More details

    VisualScript lets you visualize teamwork at scale in real-time on a Jira dashboard. Use built-in reports or make custom reports using the SDK. Create:

    • Sprint Burndown Charts
    • Velocity Reports
    • Product Roadmaps
    • Program Increment Planning Boards
    • RAG Status Reports
    • Issue Dependency Reports
    • Executive Dashboards
    • Release and Deployment Timelines
    • More

    The VisualScript SDK lets you transform your data and create flows, trees, grids, timelines, and other designated formats easily.

    • JavaScript Report Builder - Write custom reports in JavaScript right inside Jira using built-in SDK
    • Report Viewer - Run and display any report embedded on a Jira dashboard
    • Built-in reports you can use without additional code

    VisualScript gives you increased visibility into complex projects and workflows across teams. You'll be able to make decisions faster and allocate team resources more efficiently.

    More details

    VisualScript lets you visualize teamwork at scale in real-time on a Jira dashboard. Use built-in reports or make custom reports using the SDK. Create:

    • Sprint Burndown Charts
    • Velocity Reports
    • Product Roadmaps
    • Program Increment Planning Boards
    • RAG Status Reports
    • Issue Dependency Reports
    • Executive Dashboards
    • Release and Deployment Timelines
    • More

    The VisualScript SDK lets you transform your data and create flows, trees, grids, timelines, and other designated formats easily.

    • JavaScript Report Builder - Write custom reports in JavaScript right inside Jira using built-in SDK
    • Report Viewer - Run and display any report embedded on a Jira dashboard
    • Built-in reports you can use without additional code

    VisualScript gives you increased visibility into complex projects and workflows across teams. You'll be able to make decisions faster and allocate team resources more efficiently.

    Reviews for cloud

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    Reviews for server

    (6)
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    by Michael Armour on 2020-03-02
    The VisualScript team has been fantastic to work with. The created a proof of concept script for me that switched what was hours of work for me to just a couple mouse clicks. What a huge time-saver. The team is readily available to answer questions and point me in the right direction when needed. I highly recommend this tool for better visual reporting than the out of the box set of tools provided with the Atlassian products.
    1 out of 1 found this review helpful
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    by Kyle Dunst on 2020-02-11
    The VisualScript team worked to create a proof of concept dashboard gadget for my organization. Their availability and support was fantastic, and they were attentive to our feedback. Moreover, their new product bundling is an easy install and better than before. I recommend the product, but I'm giving 3 out of 4 stars because I think configuration could still be more intuitive and the velocity gadget we're using still displays too much white space on a 3-column dashboard.
    1 out of 1 found this review helpful
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    by Eugen Mayer on 2019-09-24
    This vendor has absolut rediculous practises in his marketing strategy. They are sending us martketing emails since months while we never signed up to anything and we never bought any products of this company. They do send us emails to our ticketing system using our product support@ email without any hesitation either. There is no unsubscription link the email and neither they will stop even if you reply and ask them to do stop. This agressive, unprofessional behavior in marketing does resolve in all potential customer to be offended by any of those emails even in legetimate ways, where the customer signed up and maybe also want's to get rid of it using an unsubscription link Getting about the 8th email has finally led to me rating this very product - since that is what this marketing email was written for.
    2 out of 5 found this review helpful
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    SmartDraw Software

    Our records indicate you signed up for follow-up at Atlassian Summit, which enrolled you in a post-event marketing cadence. You have been removed from this and marked as do not contact. We only see a personal email address in our records, can you contact us at support@smartdraw.com with any other email addresses you are receiving messages at?

    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$50050 users$1,000100 users$1,500250 users$2,250500 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    SmartDraw Software provides support for this app.

    SmartDraw Software provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-03-27

    Summary

    Fix for all.js CDN

    Versions

    Version 2.0 Jira Server 7.5.0 - 8.7.1 Released 2020-02-06

    Summary

    New UI and Gauges

    Details

    VS 2.0 Release Notes

    This version features a rebuilt UI to make VisualScript easy to use, as well expanding functionality, including:

    • Support for linear and radial gauges.
    • Organize scripts by folder.
    • Import and export scripts including parameters.
    • Improved data library for using appoints.

    This release also includes some changes in how VisualScript works.

    • To simplify permissions and access, creating new scripts is only available from Admin screen.
    • We have deprecated the REST and UI builder gadgets as their functionality has been folded into script editor.
    • Refactored gadget to allow browsing of scripts.
    • There is now only one VisualScript gadget, which shows all available reports.

    #Important#

    Scripts and gadgets from VisualScript 1.6 and earlier are not compatible with 2.0. We hope this will be a one time switch and can help with the transition of scripts. Reach out to our team and we can get you up and running with 2.0.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate VisualScript for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for VisualScript for Jira. You're prompted to log into MyAtlassian. VisualScript for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older VisualScript for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate VisualScript for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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