OVERALL RATINGS
INSTALLS
10
SUPPORT
- Partner Supported
Key highlights of the appEnforce consistent and compliant processes in Jira Service Management
Built for the Service Desk agents
Define checklists individually for each Jira Service Management request type. Designed for teams that need consistent, auditable processes and compliance with ISO, SOC 2, ITIL, and similar standards.
Easy checklist creation
Create checklists as easily as writing bullet points. Includes access to 20+ ready-to-use IT Service Desk templates aligned with common IT and security standards.
Checklists per request type
Assign a dedicated checklist to each Jira Service Management request type.
Ensure every request follows the right steps, regardless of who is handling it.
Supporting media
More details
- Improved checklist handling for Jira Service Management request types
- Enhanced workflow-based verification of checklist completion
- Improved reliability of checklist progress calculation
- Refined handling of internal checklist items and customer notifications
- Minor performance and stability improvements
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Service Desk Checklists integrates with your Atlassian app
Version information
Version 1.1.5-AC•for Jira Cloud
- Release date
- Feb 23rd 2022
- Summary
- Improvements to checklist workflows and progress tracking
- Details
- Improved checklist execution during issue transitions
- Better handling of checklist progress updates
- Minor internal refactoring and stability fixes
- Payment model
- Paid via Atlassian
- License type
- Commercial