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    by New Verve Consultingfor Jira Server 7.7.0 - 7.12.3
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    Jira Service Desk
    This app is compatible with Jira Service Desk.
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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
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    Edit and update custom fields with automation rules in Jira Service Desk

    Edit and update custom fields with automation rules in Jira Service Desk

    Edit and update custom fields with automation rules in Jira Service Desk

    Select the new action - 'Edit issue custom fields'

    Select the custom field you'd like to update

    Then choose or enter the new custom field value

    When Edit Field Automation is installed, an additional action appears when configuring automation rules. This new action enables you to edit and update any Jira custom field.

    Once you've selected the new action, simply select your custom field!

    Once you've selected your custom field, simply enter or choose the new value that you'd like to set.

    More details

    Edit Field Automation is an app for Jira Service Desk which enables project administrators to edit and update custom fields with automation rules.

    In Jira Service Desk, you can create automation rules to perform actions in your service desk based on certain triggers and conditions. The 'Edit Issue' action which ships natively with Jira is limited and it's not possible to edit and update custom fields (see JSDSERVER-4258).

    Our app solves this issue, by exposing all Jira fields!

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    Reviews for server

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    by Katie Dickerson on 2018-11-07
    Very easy to use alongside existing automation tools, this has already saved me a lot of time and effort. Friendly and responsive support and an all-around great tool. Thanks very much!
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    New Verve Consulting

    Thanks Katie! Great to have feedback like this. We'll keep you informed of upcoming features as we plan them :)

    by Maxime Cornet on 2018-10-17
    Perfect, just what I needed
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    New Verve Consulting

    Thanks Maxime! Glad it's what you need. We'll be adding more features soon - for instance the ability to update affects/fix version.

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    Versions

    Version 1.2.0 Jira Server 7.7.0 - 7.12.3 Released 2018-10-29

    Summary

    Support for affects and fix version fields

    Details

    This release includes some additional field support and bug fixes.

    It is now possible to select and update the following field types in Automation Rules:

    • Affects Version/s
    • Fix Version/s

    In previous versions, issue history was tracked as project lead instead of user who triggered rule.

    This bug is now fixed.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Edit Field Automation for JSD via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Edit Field Automation for JSD versions compatible with your instance, you can look through our version history page.

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