3
Customers have installed this app in at least 3 active instances.
    by Koncis IVSfor Jira Cloud
    Supported
    Koncis IVS supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Adds additional fields, selection and multiple column sort to the requests list

    Adds additional fields, selection and multiple column sort to the requests list

    Adds additional fields, selection and multiple column sort to the requests list

    More details

    This add-on extends the portals area of the Jira Service Desk (Cloud) in the following way: It adds a menu item to the Profile menu, called ”Extended Request List”. Clicking it, the user is redirected to the Requests page, now showing an extended request list.

    An admin can configure the add-on, having the following options:

    • Add additional fields (many standard ones + custom fields). Those will be added as columns.
    • Add additional selection. Support many standard ones + custom fields of type select, e.g. user selection.

    Right now on the road map we have:

    • User chosen fields
    • CSV Export
    • i18n

    There are some caveats of using the plugin: We cannot replace the list on the requests page, and we’re sorry. This is a limit of ”Atlassian Connect”. So we have created a false container with a tremendous height. If the user eventually scrolls down, the original list is displayed. Full i18n is not yet added.The Jira Cloud API does not support fetching values in a custom language. But we're on it!

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $1
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.50
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Koncis IVS provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-09-13

    Summary

    First version

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Extended Request List (JSD Cloud).
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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