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    Oomnitza for Jira Service Management

    by Oomnitzafor Jira Cloud
    Supported
    Oomnitza supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    SUPPORTS MOBILE
    This app is optimized for mobile experience.
    Free app

    A seamless connection integrating your Oomnitza assets and Jira Service Management tickets - asset management simplified

    A seamless connection integrating your Oomnitza assets and Jira Service Management tickets - asset management simplified

    A seamless connection integrating your Oomnitza assets and Jira Service Management tickets - asset management simplified

    See your assets in Jira Service Management

    Create Jira Service Management tickets in Oomnitza

    Modify assets within Jira Service Management

    With the Oomnitza app, you can view rich asset context within a Jira Service Management ticket. Devices will appear based on the issue reporter, the built-in assets field, and any desired mapping.

    Oomnitza automates ticket creation using our workflow module. Enables Jira Service Management customers to set criteria (say an employee leaving the company) that cause tickets to be automatically created.

    The Oomnitza app gives your agents the ability to modify associated asset records without leaving Jira Service Management. Providing easy access inside Jira Service Management helps keep your asset records up to date.

    More details

    The Oomnitza app enables you to:

    • View rich asset context within a ticket
    • Modify an asset within a ticket
    • View all assets that belong to the issue reporter
    • Link specific assets by adding a comment with @BARCODE
    • Quick access back to Oomnitza to manage assets

    The Jira Service Management app within Oomnitza enables you to:

    • Customize the fields to display in Jira Service Management about each asset
    • Automate ticket creation via workflow
    • View tickets associated to a particular asset

    Oomnitza is a paid software platform that is sold separately from Jira Service Management. Not an Oomnitza customer yet? Click here to contact the Oomnitza sales team to take your asset management program to a new level.

    Reviews for cloud

    (4)
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    by Ramin Ettehad on 2020-08-26
    Love this platform and integration
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Oomnitza provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud • Released 2019-09-09

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Oomnitza for Jira Service Management.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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