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    by Oomnitzafor Jira Cloud
    Supported
    Oomnitza supports this app.

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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    A seamless connection integrating your Oomnitza assets and Jira tickets - asset management simplified

    A seamless connection integrating your Oomnitza assets and Jira tickets - asset management simplified

    A seamless connection integrating your Oomnitza assets and Jira tickets - asset management simplified

    See your assets in Jira

    Create Jira tickets in Oomnitza

    Modify assets within a Jira ticket

    With the Oomnitza app, you can view rich asset context within a Jira ticket. Devices will appear based on the issue reporter, the built-in assets field, and any desired mapping.

    Oomnitza automates Jira ticket creation using our workflow module. This feature enables Jira customers to set criteria (say an employee leaving the company) that cause tickets to be automatically generated.

    The new Oomnitza app gives your service desk agents the ability to modify an associated asset record without leaving Jira. Providing easy access inside Jira will help you keep your asset records up to date.

    More details

    The Oomnitza app enables you to:

    • View rich asset context within a ticket
    • Modify an asset within a ticket
    • View all assets that belong to the issue reporter
    • Link specific assets by adding a comment with @BARCODE
    • Quick access back to Oomnitza to manage assets

    The Jira app within Oomnitza enables you to:

    • Customize the fields to display in Jira about each asset
    • Automate ticket creation via workflow
    • View tickets associated to a particular asset

    Oomnitza is a paid software platform that is sold separately from Jira. Not an Oomnitza customer yet? Click here to contact the Oomnitza sales team to take your asset management program to a new level.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

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    Versions

    Jira Cloud Released 2018-09-20

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Oomnitza for Jira (Beta).
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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