Oomnitza for Jira Service Management

for Jira Cloud
149 installs
  • Supported
  • Jira Service Management
  • Supports Mobile
Free app
Cloud

A seamless connection integrating your Oomnitza assets and Jira Service Management tickets - asset management simplified

See your assets in Jira Service Management

With the Oomnitza app, you can view rich asset context within a Jira Service Management ticket. Devices will appear based on the issue reporter, the built-in assets field, and any desired mapping.

Create Jira Service Management tickets in Oomnitza

Oomnitza automates ticket creation using our workflow module. Enables Jira Service Management customers to set criteria (say an employee leaving the company) that cause tickets to be automatically created.

Modify assets within Jira Service Management

The Oomnitza app gives your agents the ability to modify associated asset records without leaving Jira Service Management. Providing easy access inside Jira Service Management helps keep your asset records up to date.

More details

The Oomnitza app enables you to:

  • View rich asset context within a ticket
  • Modify an asset within a ticket
  • View all assets that belong to the issue reporter
  • Link specific assets by adding a comment with @BARCODE
  • Quick access back to Oomnitza to manage assets

The Jira Service Management app within Oomnitza enables you to:

  • Customize the fields to display in Jira Service Management about each asset
  • Automate ticket creation via workflow
  • View tickets associated to a particular asset

Oomnitza is a paid software platform that is sold separately from Jira Service Management. Not an Oomnitza customer yet? Click here to contact the Oomnitza sales team to take your asset management program to a new level.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Oomnitza for Jira Service Management integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Write data to the host application
  • Read data from the host application