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Oomnitza for Jira Service Management

works with Jira Cloud

Free app

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  • Partner Supported

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Key highlights of the appAsset Lifecycle Management: Bidirectional integration to seamlessly sync Oomnitza assets and JSM tickets

See your assets in Jira Service Management

With the Oomnitza app, you can view rich asset context within a Jira Service Management ticket. Devices will appear based on the issue reporter, the built-in assets field, and any desired mapping.

Create Jira Service Management tickets in Oomnitza

Oomnitza automates ticket creation using our workflow module. Enables Jira Service Management customers to set criteria (say an employee leaving the company) that cause tickets to be automatically created.

Modify assets within Jira Service Management

The Oomnitza app gives your agents the ability to modify associated asset records without leaving Jira Service Management. Providing easy access inside Jira Service Management helps keep your asset records up to date.

More details

Oomnitza provides a comprehensive asset inventory for better technology data hygiene, asset lifecycle management and audit readiness. We share this asset intelligence with tools such as Jira Service Management for improved decision making and automating ticket creation and actions.

The Oomnitza app enables you to:

  • View rich asset context within a ticket
  • Modify an asset within a ticket
  • View all assets that belong to the issue reporter
  • Link specific assets by adding a comment with @BARCODE
  • Quick access back to Oomnitza to manage assets

The Jira Service Management app within Oomnitza enables you to:

  • Customize the fields to display in Jira Service Management about each asset
  • Automate ticket creation via workflow
  • View tickets associated to a particular asset

Oomnitza is a paid software platform that is sold separately from Jira Service Management. Not an Oomnitza customer yet? Click here to contact the Oomnitza sales team to take your asset management program to a new level.

Resources

  • Descriptor

    Get the descriptor file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Oomnitza for Jira Service Management integrates with your Atlassian product

Version information

Version 2.3.6-ACfor Jira Cloud

Release date
Feb 28th 2024
Summary
Minor version update
Details
Minor version update
Payment model
Free
License type
Atlassian Closed-Source

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