Merge Agent simplifies the process of combining Jira issues and any issue content. Efficient Issue merger for your JSM tickets
Merge multiple issues, tickets or tasks into one
Duplicate issues or tickets & migrate all relevant information in one primary issue
Merge & copy descriptions, comments, attachments, watchers from one or multiple issues into other issues across projects & issue types
Transition outdated tickets while merging
Resolve or close duplicate customer requests easily while merging
Keep Jira Projects, Queues & Service Desks in order
Merge & transition issues during customer support or reorganizing backlogs
Smart merging strategies
Synchronize comments from source to target issues
Merge Agent automatically synchronizes new comments from source issues into target issues
When tickets are merged, all relevant details join up-to-date in a single issue & prevent the loss of relevant issue information
More details
Merge Agent simplifies the process of combining Jira issues.
Whether you’re dealing with duplicate tickets or need to consolidate related tasks. By merging and cleaning up your backlog or duplicate customer requests in Jira Service Management (JSM), you’ll regain focus and keep your Jira instance, Service management and Project Boards clean
- tackle a large number of issues at once
- efficient queue and backlog mangement
- preserve relevant information
- consolidate related issues
- automatically synchronize new comments
KEY FEATURES
- Merge duplicate customer requests when working with JSM
- Stay up to date by synchronizing new comments from source issues into target issues automatically
- Migrate issue data into any other issues across projects and issue types
- Merge fields and custom fields, attachments, comments, the work log and much more
- Merge issue links, votes or watchers
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Certification
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Merge Agent for Jira integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Delete data from the host application
- Administer Jira projects
Gallery
Efficient Queue and Backlog Management for Jira Service Management (JSM). Merge Agent simplifies the process of consolidating duplicate customer requests within Projects and Service Desks.