1,791
Customers have installed this app in at least 1,791 active instances.
1,791
Customers have installed this app in at least 1,791 active instances.
1,791
Customers have installed this app in at least 1,791 active instances.
    by ThinkTiltfor Jira Cloud, Jira Server 7.3.0 - 8.14.1 and Jira Data Center 7.3.0 - 8.14.1
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Get it nowFree app

    Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields

    Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields

    Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields

    Dynamic forms without custom fields

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    Dynamic forms without custom fields

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    Dynamic forms without custom fields

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    More details

    ProForma is the form builder for Jira. ProForma Lite is limited to three form templates. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms and documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure questions
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether a form is internal or external use

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD and Configuration Manger
    • Integrate Automation, Script Runner or Power Scipts.

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    More details

    ProForma is the form builder for Jira. ProForma Lite is limited to three (3) form templates. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms & documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure questions
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether a form is internal or external use

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD & Configuration Manger
    • Integrate Automation, Script Runner or Power Scipts.

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    More details

    ProForma is the form builder for Jira. ProForma Lite is limited to three (3) form templates. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms & documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure questions
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether a form is internal or external use

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD & Configuration Manger
    • Integrate Automation, Script Runner or Power Scipts.

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    Reviews for cloud

    (15)
    Sign in to write a review
    by Lisa Mounteer on 2021-01-05
    We have been using ProForma Lite for intake and documentation issues. This process allows us to quickly capture content, comments, and additional information in our issues. We are working through some additional use cases and happy to have an app like this.
    Was this review helpful?YesNo
    ThinkTilt

    Thank you for your review, Lisa! We're always available to help you work through any use cases. You can connect with us through support.thinktilt.com any time, even just to talk through a workflow or use case.

    by Christian Diaz on 2020-12-14
    Great plugin, adds a lot of functionality to Jira and specifically the customer portal.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Christian! Happy to hear that you're happy with ProForma :)

  • For anyone interested in learning more about how ProForma works with the JSM portal, click here for the details.
  • by Adam Denter on 2020-12-11
    So many processes that were once cobbled together and separate are able to be brought together in a simple streamlined way. I am still in the honeymoon phase but looking forward to building out efficiencies with this as our business grows!
    Was this review helpful?YesNo
    ThinkTilt

    Thanks, Adam! We're all excited to hear that ProForma has been so helpful.

    There are also a number of use cases and workflows published here on Marketplace if you ever want inspiration for more you can do with Jira and ProForma.

    by Sheena Lydon on 2020-12-02
    Took a while to learn to navigate around -but now that I've become accustomed to it, finding it a very powerful tool. It's been super useful in streamlining the way that we receive and record requests - I wouldn't be without it
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Sheena. We're all happy to hear it's so helpful for you.

    Many users have found the ProForma use cases and the Good Form Design Guide good pages to review. And you're always welcome to contact us at support.thinktilt.com with any questions.

    by Anthony Close on 2020-11-16
    Hard to go back and find forms that you have created and edit.
    Was this review helpful?YesNo
    ThinkTilt

    Hi Anthony, thank you for leaving a review. I’m sorry to hear that your forms aren’t as easy to access as you’d like. For information on how to create and edit form templates, please have a look at http://links.thinktilt.net/form-templates.

    If the information on that page doesn’t address your concern, please submit a ticket at support.thinktilt.com and we’ll gladly work through the issue with you. ~PGP

    Reviews for server

    (15)
    Sign in to write a review
    by Jenifer Kuntz on 2021-01-08
    This app is amazing. Very easy to use and it expands the use of service management so much. The ability to let the customer update the form solves so many problems. I can not wait to find more uses for it.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Jenifer!

    There are several use cases published in the ProForma documentation here and for specific information on using ProForma and ProForma Lite with Jira Service Management, you can see some user guides here.

    Reviews for Data Center

    (15)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    ThinkTilt provides support for this app.

    ThinkTilt provides support for this app.

    ThinkTilt provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-12-13

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 8.3.4 Jira Server 7.3.0 - 8.14.1 Released 2020-12-22

    Summary

    Minor bug fixed and performance improvements; Jira 8.14 compatibility

    Details

    This latest release includes a number of minor bug fixes and improves performance. It also enabled compatibility with Jira 8.14

    We are pleased to release our updated form templates library. Now when you create a form, you can use one of over 400 templates to kick start your form design. Forms are available for the following teams:

    • IT including ITSM
    • HR
    • Facilities
    • Marketing
    • Finance
    • Legal
    • and many more

    We also welcome submissions from our customers for forms to be added to the template library, particularly if they are in languages other than English. Submit form templates here

    To quickly see what templates are available head to https://proformademo.thinktilt.net

    Other news

    • Use ProForma now in our playpen (no login required) | Try now
    • New video: Why Ramsey Solutions chose ProForma | Click here to watch
    • Software QA Workflow Available Now | Click here
    • Schedule a personal demo or refresher of ProForma | Schedule

    Versions

    Version 8.3.4-DC Jira Data Center 7.3.0 - 8.14.1 Released 2020-12-22

    Summary

    Minor bug fixes and performance improvements; Jira 8.14 compatibility

    Details

    This latest release includes a number of minor bug fixes and improves performance. It also enabled compatibility with Jira 8.14

    We are pleased to release our updated form templates library. Now when you create a form, you can use one of over 400 templates to kick start your form design. Forms are available for the following teams:

    • IT including ITSM
    • HR
    • Facilities
    • Marketing
    • Finance
    • Legal
    • and many more

    We also welcome submissions from our customers for forms to be added to the template library, particularly if they are in languages other than English. Submit form templates here

    To quickly see what templates are available head to https://proformademo.thinktilt.net

    Other news

    • Use ProForma now in our playpen (no login required) | Try now
    • New video: Why Ramsey Solutions chose ProForma | Click here to watch
    • Software QA Workflow Available Now | Click here
    • Schedule a personal demo or refresher of ProForma | Schedule

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma Lite: Forms & Checklists via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older ProForma Lite: Forms & Checklists versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate ProForma Lite: Forms & Checklists.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma Lite: Forms & Checklists via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older ProForma Lite: Forms & Checklists versions compatible with your instance, you can look through our version history page.

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