3
175
Customers have installed this app in at least 175 active instances.

    Comment Custom Fields for Jira

    by codefortynine GmbHfor Jira Cloud
    Supported
    codefortynine GmbH supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.

    Searchable comment custom fields for reports and JQL like comment count, first and last comments and commenters in Jira cloud

    Searchable comment custom fields for reports and JQL like comment count, first and last comments and commenters in Jira cloud

    Searchable comment custom fields for reports and JQL like comment count, first and last comments and commenters in Jira cloud

    Custom Fields

    JQL Support

    Service Desk Visibility Filter

    15 additional custom fields with comment information.

    Use comment fields in complex JQL searches, filters, listing and reports.

    Filter the comments by service desk visibility e.g. public comments only.

    More details

    We are an Atlassian Platinum Marketplace Partner trusted by 4.500+ customers, 500.000+ users, in 80+ countries.

    Comment Custom Fields for Jira adds 15 additional custom fields to issues and keeps them in sync automatically.

    You can use those fields in JQL searches, filters, listings and reports.

    New: Jira Service Desk visibility filter

    Custom fields:

    • comment count
    • internal comment count (JSD)
    • public comment count (JSD)
    • last comment
    • last commenter
    • last comment date - with JQL support
    • last commenter is assignee
    • last commenter is reporter
    • last commenter is creator
    • first comment
    • first commenter
    • first comment date - with JQL support
    • first commenter is assignee
    • first commenter is reporter
    • first commenter is creator

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    Do you have any questions or feedback? Don't hesitate to get in touch with our support team.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.6
    per user/month
    Free 30 day trial
    101+ users? View additional pricing examples

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    codefortynine GmbH provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud • Released 2021-04-09

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Comment Custom Fields for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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