Comment Custom Fields for Jira

by codefortynine

works with Jira Cloud

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Key highlights of the appSearchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters

watch Comment Custom Fields for Jira video

Additional Custom Fields with comment information

Add 23 advanced custom fields to issues & keep them in sync automatically

Can be used in JQL queries, within issue search as a column or on any screen e.g. first comment, customer reply count, last commenter is assignee

Use comment fields in time-based JQL searches

DateTime / Time-based JQL Support

Use comment fields in complex & time-based JQL searches, filters, listings & reports

5 available date-time fields e.g. last comment date, first comment date, last assignee comment date

Filter Comments by Service Desk Visiblity (JSM)

Filter comments by JSM visibility e.g. public comments only

Find customer & agent reply count easily

Measure internal, public comments with JSM specific fields

Show fields in issue views & export reports as CSV, XLS, XML

Supporting media

More details

Available Custom fields:

comment count
internal comment count (JSM)
public comment count (JSM)
agent reply count (JSM)
customer reply count (JSM)
last comment
last commenter
last comment date - with JQL support
last commenter is assignee
last commenter is reporter
last commenter is creator
last commenter is customer (JSM)
last comment is internal (JSM)
last comment is agent response (JSM)
last agent response date (JSM)
last customer comment date (JSM)
last assignee comment date
first comment
first commenter
first comment date - with JQL support
first commenter is assignee
first commenter is reporter
first commenter is creator

About codefortynine

Atlassian Platinum Marketplace Partner serving 20,000+ customers, 2.5+ million users, in 150+ countries.
Trusted by enterprise customers for its stability, reliability and dedicated customer support
Atlassian Partner of the Year 2022 in the ITSM App category

Support | Documentation | Partner Network

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Trust center

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Integration permissions

Comment Custom Fields for Jira integrates with your Atlassian product

Version information

Version 2.2.0•for Jira Cloud

Release date: Jul 14th 2025
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial