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Comment Custom Fields for Jira

by codefortyninePlatinum Marketplace Partner
works with Jira Cloud

OVERALL RATINGS

INSTALLS

280

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appSearchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters

watch Comment Custom Fields for Jira video

Additional Custom Fields with comment information

Add 23 advanced custom fields to issues & keep them in sync automatically

Can be used in JQL queries, within issue search as a column or on any screen e.g. first comment, customer reply count, last commenter is assignee

Use comment fields in time-based JQL searches

DateTime / Time-based JQL Support

Use comment fields in complex & time-based JQL searches, filters, listings & reports

5 available date-time fields e.g. last comment date, first comment date, last assignee comment date

Filter Comments by Service Desk Visiblity (JSM)

Filter comments by JSM visibility e.g. public comments only

Find customer & agent reply count easily

Measure internal, public comments with JSM specific fields

Show fields in issue views & export reports as CSV, XLS, XML

Supporting media

More details

Custom fields:

  • comment count
  • internal comment count (JSM)
  • public comment count (JSM)
  • agent reply count (JSM)
  • customer reply count (JSM)
  • last comment
  • last commenter
  • last comment date - with JQL support
  • last commenter is assignee
  • last commenter is reporter
  • last commenter is creator
  • last commenter is customer (JSM)
  • last comment is internal (JSM)
  • last comment is agent response (JSM)
  • last agent response date (JSM)
  • last customer comment date (JSM)
  • last assignee comment date
  • first comment
  • first commenter
  • first comment date - with JQL support
  • first commenter is assignee
  • first commenter is reporter
  • first commenter is creator

About codefortynine

  • Atlassian Platinum Marketplace Partner serving 20,000+ customers, 2.5+ million users, in 150+ countries.
  • Trusted by enterprise customers for its stability, reliability and dedicated customer support
  • Atlassian Partner of the Year 2022 in the ITSM App category

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Trust center

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Integration permissions

Comment Custom Fields for Jira integrates with your Atlassian product

Version information

Version 1.1.18-AC•for Jira Cloud

Release date
Apr 24th 2025
Summary
Minor version update
Details
Minor version update
Payment model
Paid via Atlassian
License type
Commercial

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