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INSTALLS
283
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appSearchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters
Additional Custom Fields with comment information
Add 23 advanced custom fields to issues & keep them in sync automatically
Can be used in JQL queries, within issue search as a column or on any screen e.g. first comment, customer reply count, last commenter is assignee
Use comment fields in time-based JQL searches
DateTime / Time-based JQL Support
Use comment fields in complex & time-based JQL searches, filters, listings & reports
5 available date-time fields e.g. last comment date, first comment date, last assignee comment date
Filter Comments by Service Desk Visiblity (JSM)
Filter comments by JSM visibility e.g. public comments only
Find customer & agent reply count easily
Measure internal, public comments with JSM specific fields
Show fields in issue views & export reports as CSV, XLS, XML
Supporting media
More details
Custom fields:
- comment count
- internal comment count (JSM)
- public comment count (JSM)
- agent reply count (JSM)
- customer reply count (JSM)
- last comment
- last commenter
- last comment date - with JQL support
- last commenter is assignee
- last commenter is reporter
- last commenter is creator
- last commenter is customer (JSM)
- last comment is internal (JSM)
- last comment is agent response (JSM)
- last agent response date (JSM)
- last customer comment date (JSM)
- last assignee comment date
- first comment
- first commenter
- first comment date - with JQL support
- first commenter is assignee
- first commenter is reporter
- first commenter is creator
About codefortynine
- Atlassian Platinum Marketplace Partner serving 19,000+ customers, 1+ million users, in 100+ countries.
- Trusted by enterprise customers for its stability, reliability and dedicated customer support
- Atlassian Partner of the Year 2022
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Comment Custom Fields for Jira integrates with your Atlassian product
Version information
Version 1.1.17-AC•for Jira Cloud
- Release date
- Aug 6th 2023
- Summary
- Added Germany to data residency regions.
- Details
Added Germany to data residency regions. Users can now opt to store their data locally within Germany for improved compliance and latency. Current supported regions:
- United States
- Europe
- Germany
- Payment model
- Paid via Atlassian
- License type
- Commercial