Customers have installed this app in at least 9 active instances.
    by resolution Reichert Network Solutions GmbHTop Vendor
    resolution Reichert Network Solutions GmbH is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Fisheye/Crucible 4.2.0 - 4.7.3
    resolution Reichert Network Solutions GmbH supports this app.

    Get support

    Single Sign On and Single Logout for Fisheye/Crucible. Focus on Your Work not on Passwords

    Single Sign On and Single Logout for Fisheye/Crucible. Focus on Your Work not on Passwords

    Single Sign On and Single Logout for Fisheye/Crucible. Focus on Your Work not on Passwords

    Single Sign On (SSO) with SAML 2.0

    Powerful and Flexible Functionalities

    Outstanding Technical Support

    Enables SAML 2.0 authentication in Fisheye/Crucible

    Supports the setup of Multiple Identity Providers

    Each end user touchpoint can customized, such as Identity Provider selection page, error page, logout page.

    Rated 4.9 out of 5.0 for customer satisfaction at our Customer Support Portal

    Free configuration help throughout evaluation, select a time slot for Screen Share Configuration Sessions here.

    More details

    Our app delegates authentication to SAML 2.0 IdP.

    • Users already authenticated at the IdP can access Fisheye/Crucible directly.
    • Compatible with any IdP.

    We provide:

    · Business class support for Microsoft ADFS, Azure AD, G Suite/GoogleApps, Shibboleth, Onelogin, Ping, Okta, Centrify, Salesforce, Bitium, OpenAM, RSA, WSO2, NetIQ, Keycloak, etc.

    Key Features:

    • Support Multiple Identity Providers (IdPs);
    • Single Logout (SLO) on the IdP if logging out of Fisheye/Crucible and vice-versa;
    • Customisable IdP selection, error and logged-out page;
    • Find user by email & ability to match UserID IdP attribute against email;
    • Support Configuration via Meta Data and Data Center;
    • Jira Service Desk Customer Authentication.

    Get Started:

    Also available for Jira, Confluence, Fisheye/Crucible, Bitbucket

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    5 users$1210 users$1225 users$42050 users$780100 users$1,440250 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. The app tier should match the licensed user tier of the Atlassian product. For example, if you have a Confluence license for 500 users, you should purchase the 500-user tier for apps. Even if fewer users want to use the app than your Atlassian product license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    resolution Reichert Network Solutions GmbH is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.5.6 Fisheye/Crucible 4.2.0 - 4.7.3 Released 2019-09-19




    • Fixed login error related to signing when using Redirect binding.
    • Fixed redirection to requested page after login.
    • LogoutRequest on IdP initiated Single Logout is now added to authentication tracker.


    1. Log into your Fisheye/Crucible instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate SAML Single Sign On (SSO) Fisheye via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SAML Single Sign On (SSO) Fisheye. You're prompted to log into MyAtlassian. SAML Single Sign On (SSO) Fisheye begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Fisheye/Crucible instance.

    To find older SAML Single Sign On (SSO) Fisheye versions compatible with your instance, you can look through our version history page.

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