Identify and Resolve Data Issues Quickly. For data to be used correclty, it needs to be trusted. That’s why every data citizen needs a simple and direct way to identify data errors and see them quickly resolved. Collibra Data Helpdesk lets any business user submit a Help Desk ticket to flag incorrect data. The system intelligently routes issues to the correct stakeholders for resolution. The issue resolution can be executed in Atlassian JIRA and the results of the work are shared back with Collibra DGC. Data fixes across all relevant datasets are made quickly–according to established data governance controls. Data confidence, restored. This solution provides the following features:
- Import and export issue, issue description, project name, assignee, project type, a status between Collibra Data Governance Center (DGC) and Atlassian JIRA.