Slack Integration+ for Jira

We've been using Slack Integration + for Jira for several years, and have found it to be very useful for our team. Setting up different configurations for various Slack channels and use cases has been easy, and our team loves the quick create via emoji, and thread capture the most. The support team is always quick to respond and assist as well.

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  Appfire

  Hi Kristi,

  Thanks for this write-up, doubly so from a team that has run the app for years across that many channels and use cases. Turning an emoji reaction into a Jira issue and pulling a whole thread into a ticket before it scrolls away are the shortcuts that save the most clicks day to day, and your team clearly has both wired into its routine.

  If anyone wants to squeeze more out of them, the guides on creating issues with an emoji and capturing Slack messages in Jira go a bit beyond the basics. Your comment on response times goes straight to our support crew.

  And when the next question pops up, you already know the door: our support portal, with the same crew on the other side.

  Cheers,

  Paweł Customer Success Team | Appfire

You need to put in the time to set this up and customize its functions to fit the various processes in your business, but this can be pretty valuable to those who do.

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  Appfire

  Hi Jordan,

  Thank you for sharing your experience with Slack Integration+ for Jira. It is great to hear that the app is delivering significant value for your business processes.

  We appreciate you highlighting that getting the most out of the integration often involves some initial effort to align it with specific workflows. You hit on a key point: while the setup requires a bit of time, the ability to tailor the bridge between Jira and Slack is what ultimately helps teams stay focused and productive. If you ever want to explore further ways to automate your notifications or commands, feel free to visit our support portal for tips or assistance.

  We are glad the investment in configuration is paying off for you.

  Cheers,

  Paweł Customer Success Team | Appfire

Slack Integration+ for Jira pulls all comments into the creation of a Jira ticket, if you choose to. It also allows for creating single channels for critical issues. All data is synced for quick issue handling with Jira's data retention. Great product!

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  Appfire

  Hi Edie,

  Thank you for sharing your experience with Slack Integration+ for Jira! It is great to hear how you are using the app to streamline communication. We know that maintaining context is vital for fast resolution, so we are glad the comment syncing and dedicated channel features are helping your team stay organized and responsive.

  By bridging the gap between chat and your Jira records, you ensure that important decisions are never lost. If you ever want to explore more advanced ways to automate your notifications or channel creation, we invite you to reach out through our support portal. Our team is always happy to help you fine-tune your workflow.

  Cheers,

  Paweł Customer Success Team | Appfire

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  Appfire

  Hi Arik,

  Thank you for leaving a rating for Slack Integration+ for Jira. I am sorry to see that your experience has not been a positive one so far. We know how important it is for communication between Jira and Slack to be seamless, and it is clear we have missed the mark for you in some way.

  Since there were no details left in your review, we would appreciate the chance to understand the specific friction you encountered. Whether it was a configuration hurdle, an issue with notifications, or a missing feature, we want to help make it right.

  Please reach out to us through our support portal so we can look into your specific setup and provide a solution. If we can resolve this for you, feel free to update your review. Either way, we are here to help.

  Kind regards,

  Paweł Customer Success Team | Appfire

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  Appfire

  Hi there,

  I am sorry to see that your experience with Slack Integration+ for Jira did not meet your expectations. We know how important it is for your communication tools to sync perfectly with your workflow, and it sounds like something missed the mark for you.

  We would really like to understand the specific hurdles you encountered, whether they related to the initial setup or the way notifications are flowing between systems. Hearing about your specific use case helps us improve the app for everyone.

  If you are open to it, please reach out to us at our support portal. We would appreciate the chance to look into this with you and help resolve any technical friction you are facing.

  Kind regards,

  Paweł Customer Success Team | Appfire