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Issue Details for Jira Service Desk

works with Jira Cloud

Free app

OVERALL RATINGS

INSTALLS

26

SUPPORT

  • Unsupported

Showing details for Cloud

Reviews for cloud

2.9/ 4

Based out of 13 reviews

Review guidelines

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Showing 13 reviews

  • Eric Gemme

    Posted on Feb 5, 2020

    Hi, On JIRA Service Desk Cloud, this plugin shows random assignees when an issue is unassigned. What is even freaking is that those random assignees are not from our instance but from another one. I should uninstall this for security compliance reasons since showing data from somewhere out of controle is not acceptable.

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  • Thomas Papougnot

    Posted on Jan 16, 2020

    Hi, I installed this add-on to display the assignee's name. It works well BUT extra fields are confusing users A LOT, especially "Who's Viewing" field which is randomly valued by default by someone-in-the-world's name. I am still torn between the interest of displaying the assignee's field and the confusion generated by this useless other field. It would be so nice to be able to select the fields we want show... IMO it would then worth the four stars :) Thanks !!!

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  • Timothy Bassett

    Posted on Mar 10, 2020

    The plugin does not work. No changes showing on the ticket and when I check the fields, I couldn't find anything. I did as much testing as possible to get his plugin to work. After spending nearly an hour on it, I had to give it a pass.

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  • Nihavent Neva

    Posted on Feb 4, 2020

    Hi, Is there server version?

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  • Khalil Ben Amor

    Posted on Oct 1, 2019

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