Issue Details for Jira Service Desk

by Eren Aygunes
for Jira Cloud
32 installs
  • Unsupported
  • Jira Service Management
Free app
Cloud

Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page

This is the first version of the addon.

The addon adds new fields and stats in the customer portal. The fields are: Technician (a.k.a. assignee), Time Spent (time logged into the issue) and Who's Viewing (list of people who visited the ticket within the last 10 minutes.

Update 2018-12-01: Addon now also shows "Remaining Estimate" field, as per customer request.

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Resources

Integration Details

Issue Details for Jira Service Desk integrates with your Atlassian product. This remote service can:

  • Read data from the host application

Gallery

Assignee (as Technician), Time Spent and Who's Viewing (list of people visited the ticket within the last 10 minutes).