Skip to:

Issue Details for Jira Service Desk

works with Jira Cloud

Free app

OVERALL RATINGS

SUPPORT

  • Unsupported

Showing details for Cloud

Key highlights of the appShows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page

Supporting media

More details

This is the first version of the addon.

The addon adds new fields and stats in the customer portal. The fields are: Technician (a.k.a. assignee), Time Spent (time logged into the issue) and Who's Viewing (list of people who visited the ticket within the last 10 minutes.

Update 2018-12-01: Addon now also shows "Remaining Estimate" field, as per customer request.

Resources

  • Descriptor

    Get the descriptor file downloaded to your system

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Issue Details for Jira Service Desk integrates with your Atlassian product

Version information

Version 1.0.1-ACfor Jira Cloud

Release date
Jul 30th 2018
Summary
App title update
Details

Addon title updated as per Atliassian guidelines.

Payment model
Free
License type
Commercial - no charge

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow