
81
Customers have installed this app in at least 81 active instances.
by Eren Aygunesfor Jira Cloud
Unsupported
This app isn't formally supported.
Jira Service Management
This app is compatible with Jira Service Management.
Unsupported
This app isn't formally supported.
Jira Service Management
This app is compatible with Jira Service Management.
Unsupported
This app isn't formally supported.
Jira Service Management
This app is compatible with Jira Service Management.
Free app
Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page
Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page
Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page
More details
This is the first version of the addon.
The addon adds new fields and stats in the customer portal. The fields are: Technician (a.k.a. assignee), Time Spent (time logged into the issue) and Who's Viewing (list of people who visited the ticket within the last 10 minutes.
Update 2018-12-01: Addon now also shows "Remaining Estimate" field, as per customer request.
Reviews for cloud
(13)Sign in to write a reviewThe plugin does not work. No changes showing on the ticket and when I check the fields, I couldn't find anything. I did as much testing as possible to get his plugin to work. After spending nearly an hour on it, I had to give it a pass.

Hi,
On JIRA Service Desk Cloud, this plugin shows random assignees when an issue is unassigned. What is even freaking is that those random assignees are not from our instance but from another one.
I should uninstall this for security compliance reasons since showing data from somewhere out of controle is not acceptable.

Hi,
Is there server version?
Hi,
I installed this add-on to display the assignee's name.
It works well BUT extra fields are confusing users A LOT, especially "Who's Viewing" field which is randomly valued by default by someone-in-the-world's name.
I am still torn between the interest of displaying the assignee's field and the confusion generated by this useless other field.
It would be so nice to be able to select the fields we want show... IMO it would then worth the four stars :)
Thanks !!!
Hi,
Then feature works fine, would have prefer an option to enable/disable the fields to be show..
Thanks.
Reviews for server
(13)Sign in to write a reviewReviews for Data Center
(13)Sign in to write a reviewCloud Pricing
Server Pricing
Data Center Pricing
Support is not available for this app.
Vendor support resources
See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2018-07-30
Summary
App title update
Details
Addon title updated as per Atliassian guidelines.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Issue Details for Jira Service Desk.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.