by RightStar Systemsfor Jira Cloud and Jira Server 7.10.2 - 8.5.5
    Supported
    RightStar Systems supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    RightStar Systems supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Barcoding solution for Jira/Insight on Android and iOS mobile devices

    Barcoding solution for Jira/Insight on Android and iOS mobile devices

    Barcoding solution for Jira/Insight on Android and iOS mobile devices

    Productive Asset Tracking

    Simple Asset Lifecycle Data Capture

    Convenient Asset Verification

    An efficient, cost-effective method to track fixed asset inventories of capital equipment, computers, furniture and other resources.

    Keep a complete history of your assets. Know where they are, where they’ve been and who’s been using them.

    Perform field audits, update information as necessary or add new items “on-the-fly”.

    Productive Asset Tracking

    Simple Asset Lifecycle Data Capture

    Convenient Asset Verification

    An efficient, cost-effective method to track fixed asset inventories of capital equipment, computers, furniture and other resources.

    Keep a complete history of your assets. Know where they are, where they’ve been and who’s been using them.

    Perform field audits, update information as necessary or add new items “on-the-fly”.

    More details

    ScanStar works with Jira Service Desk and Insight on any Android device version 4.4+ and iOS device 11.2+. It uses the device's camera to scan the 1D or 2D barcodes to keep track of your assets.

    ScanStar Feature Highlights

    • Easy-to-use asset tracking that allows you to create/update assets on the fly
    • Saves time and labor costs on tedious manual inventory counts
    • Eliminates incorrect asset tag/serial number entry
    • Accurately tracks your assets to prevent inventory loss
    • One-button audit - Simple asset tag scan reveals configured asset information
    • Configurable workflow form attributes to meet your specific requirements
    • Records movement of inventory items from one location, person, client and/or organization to another
    • Provides a record of all activity associated with an asset throughout its life-cycle
    • Assets are automatically created/modified in the Insight database which provide a full inventory of all your assets

    More details

    ScanStar works with Jira Service Desk and Insight on any Android device version 4.4+ and iOS device 11.2+. It uses the device's camera to scan the 1D or 2D barcodes to keep track of your assets.

    ScanStar Feature Highlights

    • Easy-to-use asset tracking that allows you to create/update assets on the fly
    • Saves time and labor costs on tedious manual inventory counts
    • Eliminates incorrect asset tag/serial number entry
    • Accurately tracks your assets to prevent inventory loss
    • One-button audit - Simple asset tag scan reveals configured asset information
    • Configurable workflow form attributes to meet your specific requirements
    • Records movement of inventory items from one location, person, client and/or organization to another
    • Provides a record of all activity associated with an asset throughout its life-cycle
    • Assets are automatically created/modified in the Insight database which provide a full inventory of all your assets

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    RightStar Systems provides support for this app.

    RightStar Systems provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-09-10

    Summary

    Feature enhancements and bug fixes

    Details

    General:

    • About screen to display license info.
    • Support for dark theme on iPhone.
    • Several additional configuration options

    Insight connector changes:

    • Ability to search by any common object type attribute
    • Support for reference object filter
    • Support for custom Statuses
    • Assets and users picklist scrolling and search capability
    • Ability to add a comment
    • Ability to create new reference objects on the fly
    • Insight Cloud support
    • Search query optimization

    Audit:

    • Optimized scanning process.
    • Buttons to display assets to be audited and audited in separate lists.
    • Ability to manually search on configured scan and display fields.
    • Scan search resulting with multiple assets now doesn't audit them automatically.

    Enterprise scanner integration for following brands:

    • Janam
    • Zebra
    • Panasonic

    Versions

    Version 3.8.58 Jira Server 7.10.2 - 8.5.5 Released 2020-09-10

    Summary

    Feature enhancements and bug fixes

    Details

    General:

    • About screen to display license info.
    • Support for dark theme on iPhone.
    • Several additional configuration options

    Insight connector changes:

    • Ability to search by any common object type attribute
    • Support for reference object filter
    • Support for custom Statuses
    • Assets and users picklist scrolling and search capability
    • Ability to add a comment
    • Ability to create new reference objects on the fly
    • Insight Cloud support
    • Search query optimization

    Audit:

    • Optimized scanning process.
    • Buttons to display assets to be audited and audited in separate lists.
    • Ability to manually search on configured scan and display fields.
    • Scan search resulting with multiple assets now doesn't audit them automatically.

    Enterprise scanner integration for following brands:

    • Janam
    • Zebra
    • Panasonic

    Installation

    • – The application is available on the Apple App Store and Google Play store for download. You can find it by searching for RightStar ScanStar. – Contact RightStar to get you setup.
    • – The application is available on the Apple App Store and Google Play store for download. You can find it by searching for RightStar ScanStar. – Contact RightStar to get you setup.

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