• Global Date/Time Format configuration
• Global configuration with project configuration quick access
• German language fixes
• add attachments details to advance report and export
• remove HTML elements from excel's description field
• small enhancements & urgent fixes

Fix in project configuration

• Filtering by Status different from Open / Close / Any does not show any requests
• Refined visual bugfix

• Bulgarian Localization
• Fix for bug bug when selecting "Any status"
• Advanced report column headers are not hide when scrolling down
• Fix for opening linked issue from request view
• Advanced Button appearance in case of Refined Themes
• Compatibility for Jira version after 8.12

NOTE: We intend to launch a Data Center approved version of this app in the next months. If you own a Data Center host product, you will be required to purchase a Data Center app license upon your next renewal if the official Data Center app version is available on the marketplace.

New Feature

• Export to Excel is now available via "Advance Report"

Bug fixes

• Performance problem when getting service desks list

NOTE: We intend to launch a Data Center approved version of this app in the next months. If you own a Data Center host product, you will be required to purchase a Data Center app license upon your next renewal if the official Data Center app version is available on the marketplace.

New functionality:

- ability to expose up to five fields not shown by the request standard view, including SLAs

Bug fixes

- report do not show any value

- support for custom fields based on "ScriptRunner"

NOTE: We intend to launch a Data Center approved version of this app in the next months. If you own a Data Center host product, you will be required to purchase a Data Center app license upon your next renewal if the official Data Center app version is available on the marketplace.

• message when no additional fields are available for reporting in the portal
• for better performance text search is not searching in every entered character
• problems with columns ordering are fixed
• storing columns order problem is fixed

Now agents with project managements right can manage the add-on setting. No more Jira administration rights is required.

• Bug fix related to Default calendar in SLAs
• Hide Time traking as it is not a field

• SLA Default calendar bug fix
• Connection to Oracle DB bug fix

• localization for Turkish Language
• small and fixes

• functionality to showing customer facing statuses
• show open/close requests base on resolution
• small enhansments and fixes

Columns sort fix

• customer facing statuses
• customer facing request types
• Search homogenization - open/close request are determine by resolution

Bug fixes related to different languages support

Urgent fixes on core functionality

Bug fixes related to different languages support

Enhancements on columns moving & paging functionality

Enhancements on columns moving & paging functionality

• Ability to show 10/25/50 request per page
• Bug fixes

• Ability to show 10/25/50 request per page
• Bug fixes

Support for

• Jira 8.0.0 with JSD 4.0.0
• Jira 8.0.2 with 4.0.2

Note: Jira 8.0.1 is not supported

• columns ordering functionality
• export columns ordering fix
• sorting enhancements

• support for "Refined Themes" is added
• fixes on configurations migration
• columns sorting fix

• MS SQL DB related fixes
• customer organization bug

• Enabling SLA times for reporting on the portal
• Enabling linked issue(s) Sorting on Custom Fields
• Fixed issue with customers being able to see other customers requests
• Fixed issue with add-on not being enabled after upgrade when older version of the add-on was available
• Added ticking icon while issues are loaded

• Service desk project is pre-selected .
• All real workflow statuses are available for filtering from the dropdown

• JQL Search enhancements
• Error handling

• problem with missing requests is solved
• "Text Search" is added, works for all text fields in issues
• Date period filtering for exported data

• problem with missing requests is solved
• "Text Search" is added, works for all text fields in issues

• Speed enhancements
• new optimized way of storing configurations
• Reference and Summary fields are set as default and can not be removed from the administrator
• Bug fixes related to report sorting, paging, export

Compatibility enhancements up to 7.12.3

Fixes for compatibility with Refined Theme for Jira Service Desk

after JIRA 7.10

Fixes for compatibility with Refined Theme for Jira Service Desk

up to JIRA 7.9.2

Support for new Jira GUI:

• JIRA v7.10.0 with JSD 3.13.0
• JIRA v7.10.1 with JSD 3.13.1
• JIRA v7.10.2 with JSD 3.13.2

date ordering bugfix

compatibility extended from JIRA v.7.3.3 to v.7 .9.2

Compatibility enhancements and bug fixes

Initial Portal reporting and export functionality