Ultimate Requests (for Jira Service Management)

This plugin replaces the default Requests page, allowing your clients to customise the list of requests and thus fundamentally improve the user experience of the JSD.

The features include:

• Add, change and sort the fields/columns displayed on My Requests view.
• Set visibility on fields: by groups, users and organisations.
• Further scope on specific portals if needed.
• Add search filters to the list. Also set visibility.
• CSV Export (semicolon, comma, vertical bar, caret separator)
• Let the request view also show additional fields (select in options).

Field type supported are almost any system field + any standard custom field type. Always contact us if you need anything!

These are some of the field types you can add:

• Priority
• Components
• Versions (also as custom field)
• Labels
• Description
• Environment
• Latest customer comment
• Issue links
• Participants
• Select (customfield) + Multi select + Cascaded
• User/group-picker (custom field)
• Basic custom field types like String, Number