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Ultimate Requests (for Jira Service Management)

works with Jira Server 8.20.0 - 9.12.15, Jira Data Center 9.12.23 - 10.4.1 and more

OVERALL RATINGS

INSTALLS

29

SUPPORT

  • Partner Supported

Key highlights of the appAdd extra fields to the Service Management requests page, column sorting, additional search filters and CSV export

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More details

This plugin replaces the default Requests page, allowing your clients to customise the list of requests and thus fundamentally improve the user experience of the JSD.

The features include:

  • Add, change and sort the fields/columns displayed on My Requests view.
  • Set visibility on fields: by groups, users and organisations.
  • Further scope on specific portals if needed.
  • Add search filters to the list. Also set visibility.
  • CSV Export (semicolon, comma, vertical bar, caret separator)
  • Let the request view also show additional fields (select in options).

Field type supported are almost any system field + any standard custom field type. Always contact us if you need anything!

These are some of the field types you can add:

  • Priority
  • Components
  • Versions (also as custom field)
  • Labels
  • Description
  • Environment
  • Latest customer comment
  • Issue links
  • Participants
  • Select (customfield) + Multi select + Cascaded
  • User/group-picker (custom field)
  • Basic custom field types like String, Number

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 5.0.3for Jira Data Center 9.12.23 - 10.4.1

Release date
May 22nd 2025
Summary
Bug fixes
Details
  • Fixed an issue causing some filters to return more issues than intended
  • Fixed an issue causing pagination to not work in some instances
Payment model
Paid via Atlassian
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